Ditemukan 1 dokumen yang sesuai dengan query
Graban, Mark
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The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes ...
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Boca Raton: CRC Press, 2012
362.11 GRA l
Buku Teks Universitas Indonesia Library
