Ditemukan 1 dokumen yang sesuai dengan query
Ford, Robert C.
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Today's economy is dominated by the service sector which continues to grow at a rapid pace. Even businesses dealing primarily psychical goods are now reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest Experiences 2e takes students on a journey through the unique world of the hospitality industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from ...
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Los Angeles: Sage, 2020
362.173 068 FOR m
Buku Teks Universitas Indonesia Library
