Hasil Pencarian  ::  Simpan CSV :: Kembali

"Summary: "Communication Skills Training offers all the resources and tools needed to design engaging and highly effective training to help people develop the communication skills that drive performance. The innovative half-day, full-day, and two-day workshop programs can be tailored to your organization's business needs. Developed by seasoned practitioner of communication training Maureen Orey, this complete workshop guide delivers basic design, facilitation, and evaluation advice with a focus on quick, easy-to-use programs"--Back cover. "

""Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q & A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the "My Workshop Starts in Five Minutes" section to fully developed sessions, this book will be every educator's best friend.""