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Abstrak :
Persaingan platform UGC di Indonesia membuat perusahaan mempertahankan bisnis mereka dengan meningkatkan dan mempertahankan loyalitas blogger. Loyalitas merek yang kuat diyakini mampu membuat konsumen membeli kembali dan menolak beralih ke merek lain. Loyalitas blogger seharusnya dipengaruhi oleh banyak faktor, seperti kesadaran merek, persepsi kualitas, asosiasi merek, dan keunikan merek. Tujuan dari penelitian ini adalah untuk menyelidiki secara empiris faktor-faktor yang memengaruhi loyalitas merek blogger dengan memeriksa persepsi dan loyalitas blogger terhadap platform blog Kompasiana.com. Penelitian ini menggunakan metode penelitian menggunakan survei kuesioner online menargetkan 200 blogger yang menulis di Kompasiana.com dan dianalisis menggunakan analisis deskriptif, korelasi dan regresi berganda yang akan mengenali korelasi antara faktor-faktornya. Hasil penelitian ini menunjukkan bahwa kesadaran merek, persepsi kualitas, dan keunikan merek memiliki pengaruh positif yang signifikan terhadap loyalitas merek, sementara itu, asosiasi merek tidak memiliki pengaruh positif yang signifikan terhadap loyalitas merek kepada Kompasiana.com. Hasilnya juga dapat direkomendasikan kepada perusahaan untuk merumuskan strategi untuk meningkatkan ekuitas merek mereka agar dapat bersaing untuk keberlanjutan bisnis, terutama pasar blogger di Indonesia.

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The competition of the UGC platform in Indonesia makes companies maintain their business by increasing and retaining blogger loyalists. Strong brand loyalty is believed to be able to make consumers repurchase and resist switching to another brand. The bloggers` loyalty is supposed to be effected by many factors, such as brand awareness, perceived quality, and brand associations. The purpose of this paper is to empirically investigate the factors affecting the blogger`s brand loyalty by examining bloggers perceptions and loyalty toward blog platform Kompasiana.com. This paper proposes a research method using an online questionnaire survey targeting 200 bloggers who write in Kompasiana.com and analyzed using descriptive, correlation and multiple regression analysis that will recognize the correlation between its factors. The results of this study show that brand awareness, perceived quality, and brand uniqueness has a significant positive effect on brand loyalty, meanwhile, brand associations doesn`t have a significant positive effect on brand loyalty to Kompasiana.com. The results can also be recommended to companies to formulate strategies to increase their brand equity in order to compete for business sustainability, especially the blogger market in Indonesia.

Abstrak :
Penelitian ini membahas seberapa besar pengaruh perceived homophily dan kredibilitas user-generated content terhadap purchase intention konsumen pada merek fashion lokal Indonesia melalui perspektif attitude towards UGC. Pendekatan yang digunakan pada penelitian ini adalah pendekatan kuantitatif dengan responden yakni pengguna aktif media sosial TikTok yang mengikuti akun @mmivia, sehingga dapat dikatakan responden pernah menonton maupun melihat video UGC yang dibuat oleh akun tersebut. Metode analisis data dilakukan dengan menggunakan analisis deskriptif dan analisis jalur untuk membuktikan adanya hubungan dari perceived homophily dan kredibilitas user-generated content terhadap purchase intention baik secara langsung atau melalui mediasidari attitude towards UGC. Hasil penelitian menunjukkan bahwa variabel perceived homophily, source credibility dan attitude towards UGC terbukti secara signifikan berpengaruh langsung terhadap variabel purchase intention. Walaupun attitude towards UGC terbukti memengaruhi purchase intention secara langsung, variabel tersebut tidak memediasi hubungan pengaruh antar variabel lainnya. ......This research studies the measure of influence that perceived homophily and user-generated content credibility have on consumer purchase intentions for local Indonesian fashion brands from the perspective of attitude towards UGC. This study uses a quantitative approach with respondents who are active users of the TikTok social media who follow the account @mmivia, so admittedly those respondents have watched or seen UGC videos made by that account. The data analysis method used is descriptive analysis and path analysis to prove that a relationship exists between perceived homophily and user-generated content credibility on purchase intentions directly or through the mediation of attitudes towards UGC. The results showed that perceived homophily, source credibility, and attitude towards UGC variables have significant direct effect on purchase intention variables. Although attitude toward UGC is proven to have a direct influence on purchase intention, this variable does not mediate the influence relationship between other variables.

Abstrak :
Penelitian ini bertujuan untuk menganalisis secara empiris pengaruh perceived credibility, perceived usefulness, dan information quality dari user generated content (UGC), serta fear of missing out (FoMO) terhadap purchase intention pemain game gacha di Indonesia. Game seluler telah mencatat pendapatan terbesar di antara platform game lainnya, dengan game gacha seperti Genshin Impact dan Uma Musume berhasil mencapai 10 besar terlaris di seluruh dunia pada tahun 2021. Indonesia telah menunjukkan banyak potensi sebagai pasar game terbesar di Asia Tenggara dan diprediksikan penetrasi pengguna smartphone akan terus meningkat. Namun, baru sedikit penelitian yang dilakukan mengenai game gacha dan pengaruh user generated content terhadap purchase intention di game gacha. Studi yang menunjukkan pengaruh FoMO terhadap purchase intention dalam konteks video game juga masih minim. Pengukuran penelitian dan model struktural ini dilakukan menggunakan PLS-SEM dan 234 responden didapatkan melalui survei online. Temuan menunjukkan bahwa perceived credibility dan information quality dari UGC berpengaruh positif terhadap attitude, tetapi information quality dari UGC tidak berpengaruh terhadap attitude. FoMO berpengaruh positif terhadap purchase intention dan subjective norms, tetapi tidak berpengaruh terhadap attitude dan perceived behavioral control. Dan attitude, subjective norms, dan perceived behavioral control berpengaruh positif terhadap purchase intention. Studi ini menyarankan bahwa pemasar harus mencoba mengembangkan strategi yang mendorong FoMO dan mendorong pembuatan user generated content karena dapat mengarah niat membeli para pemain game gacha. ......This paper aims to empirically analyze the effect of perceived credibility, perceived usefulness, and information quality of user generated content (UGC), as well as fear of missing out (FoMO) towards purchase intention for gacha games in Indonesia. Mobile games has recorded the biggest revenue amongst the gaming platform, with several gacha games like Genshin Impact and Uma Musume made it to top 10 grossing worldwide in 2021. Indonesia has shown a lot of potential as the largest gaming market in South East Asia and increasing penetration of smartphone users. However, there is little known research regarding gacha games and the effect of user generated content towards purchase intention in gacha games. Studies which shows the effect of FoMO towards purchase intention in gaming is also minimal. This research measurement and structural model were assesed using PLS-SEM and 234 respondents data were collected from online survey. Finding shows that perceived credibility and perceived usefulness of UGC information has a positive effect towards attitude, but information quality of UGC has insignificant effect towards attitude. FoMO has a positive effect towards purchase intention and subjective norms, but insignificant effect towards attitude and perceived behavioral control. And attitude, subjective norms, and perceived behavioral control has positive effect towards purchase intention. The study suggests that marketers should try to develop FoMO inducing strategy and encourage the creation of user generated content as it may lead to purchase intention.

Abstrak :
Pengguna TikTok di Indonesia semakin berkembang pesat. Pengguna dapat langsung terhubung dengan informasi mengenai produk melalui User-Generated Content (UGC) di TikTok, sehingga dapat menarik perhatian konsumen untuk mengevaluasi produk sebelum melakukan pembelian. Studi ini mengkaji pengaruh sikap pengguna TikTok terhadap UGC terhadap niat pembelian konsumen dengan mengusulkan model untuk menilai pengaruh brand engagement, perceived source credibility, perceived source homophily, perceived benefits, dan information quality sebagai faktor yang mempengaruhi sikap terhadap UGC pada niat pembelian. Penelitian ini menggunakan purposive sampling dari 256 pengguna TikTok di Indonesia yang telah menonton fashion UGC di TikTok. SEM-PLS digunakan untuk melihat hubungan antar variabel. Hasil penelitian ini menemukan bahwa brand engagement, perceived source credibility, perceived source homophily, dan perceived benefits efek positif pada sikap terhadap UGC. Selain itu, sikap terhadap UGC di TikTok memiliki pengaruh yang signifikan dalam mempengaruhi niat membeli konsumen. Hasil penelitian ini memberikan pemahaman yang lebih baik tentang strategi pemasaran digital dengan memeriksa pengaruh sikap konsumen terhadap UGC yang dibagikan di media sosial ......TikTok users in Indonesia are growing rapidly. The users can directly connect with information through User-Generated Content (UGC) in TikTok which can attract consumers' attention to evaluate the product before making purchases. This study examines the effect of TikTok users' attitudes toward UGC on consumer purchase intention by proposing a model to assess the impact on purchase intention and brand engagement, perceived source credibility, perceived source homophily, perceived benefits, and information quality as the ancedentens of attitude toward UGC. This study uses purposive sampling from 256 TikTok users in Indonesia who have watched fashion UGC on TikTok. SEM-PLS was used to see the relationship between variables. The findings imply that brand engagement, perceived source credibility, perceived source homophily, and perceived benefit have a positive effect on attitude toward UGC. Also, attitude toward UGC in TikTok has a significant effect on generating purchase intention. The results provide a better understanding of digital marketing strategy by examining the influence of consumer attitudes toward UGC shared on social media.

Abstrak :
Fenomena akselerasi pertumbuhan penggunaan sosial media pada kalangan Gen Z merupakan peluang bagi pemasar untuk menyusun strategi pemasaran digital. Dalam konteks pemasaran pariwisata, User-Generated Content telah menjadi sumber informasi yang berharga bagi para wisatawan dalam membuat keputusan perjalanan. Penelitian ini mencoba memberikan gambar pengaruh dari User-Generated Content terhadap Niat Perjalanan Wisata Gen Z yang dimediasi oleh perceived credibility, perceived usefulness, dan destination image di Platform Instagram. Metode secara kuantitatif dengan online kuesioner 346 responden digunakan untuk melihat pengaruh UGC dengan Visit Intention. Hasil dalam penelitian ini menunjukkan bahwa Emotional User-Generated Content mempengaruhi Visit Intention di platform instagram sehingga dapat dijadikan strategi bagi pemasar. ......The phenomenon of accelerated growth in social media usage among Gen Z is an opportunity for marketers to develop digital marketing strategies. In the context of tourism marketing, User-Generated Content has become a valuable source of information for tourists in making travel decisions. This research tries to illustrate the influence of User-Generated Content on Gen Z visit intention mediated by perceived credibility, perceived usefulness, and destination image on the instagram platform. A quantitative method with an online questionnaire of 346 respondents was used to see the effect of UGC with Visit Intention. The results in this study indicate that Emotional User-Generated Content affects Visit Intention on the Instagram Platform so that it can be used as a strategy for marketers.

Abstrak :
Dewasa ini, User Generated Content (UGC) merupakan salah satu media utama bagi konsumen untuk membangun keterikatan dengan merek (customer brand engagement) dengan mengaitkan nilai fungsional dan nilai emosional yang dirasakan pengguna UGC. Tujuan dari penelitian ini adalah untuk meneliti content quality, design quality, dan technology quality UGC yang dapat mempengaruhi keterikatan konsumen dengan merek (customer brand engagement), melalui nilai fungsional dan emosional sebagai mediator pada hubungan tersebut. Penelitian ini menggunakan model yang terdapat pada teori Stimulus-Organisme-Respons (S-O-R). Responden pada penelitian ini merupakan generasi Z dan milenial berusia 18-41 tahun, memiliki akun media sosial Youtube, Instagram, dan/atau Tiktok, serta pernah melihat UGC selama satu bulan terakhir. Kuesioner disebarkan secara online. Data sebanyak 286 responden yang terdapat pada penelitian utama diolah dengan menggunakan metode Partial Least Square-Structural Equation Model (PLS-SEM). Hasil dari penelitian ini menunjukkan bahwa secara umum, nilai fungsional dan emosional memiliki peran sebagai mediator dalam hubungan antara kualitas UGC dan keterikatan konsumen dengan merek (customer brand engagement). Secara lebih lanjut, ditemukan bahwa content quality mampu memberikan pengaruh positif terhadap keterikatan konsumen dengan merek (customer brand engagement) dengan bantuan nilai fungsional dan nilai emosional sebagai mediator. Kemudian, technology quality dapat memberikan pengaruh positif terhadap keterikatan konsumen dengan merek (customer brand engagement) dengan bantuan nilai emosional dan design quality dapat memberikan pengaruh positif terhadap keterikatan konsumen dengan merek (customer brand engagement) dengan bantuan nilai emosional. ......Nowadays, User Generated Content (UGC) is one of the main media for consumers to build brand engagement by linking the functional value and emotional value felt by UGC users. The purpose of this study is to examine the content quality, design quality, and technology quality of UGC that can affect consumer brand engagement, through functional and emotional values as mediators in the relationship. This study uses the model contained in the Stimulus-Organism-Response (S-O-R) theory. Respondents in this study were Generation Z and millennials aged 18-41 years, had social media accounts on Youtube, Instagram, and/or Tiktok, and had seen UGC for the past month. Questionnaires were distributed online. The data of 286 respondents in the main study was processed using the Partial Least Square-Structural Equation Model (PLS-SEM) method. The results of this study indicate that in general, functional and emotional values have a role as a mediator in the relationship between UGC quality and consumer brand engagement. Furthermore, it was found that content quality was able to have a positive influence on consumer brand engagement with the help of functional values and emotional values as mediators. Then, technology quality can have a positive influence on consumer brand engagement with the help of emotional values and design quality can have a positive influence on consumer brand engagement with the help of emotional values.

Abstrak :
Penelitian ini bertujuan untuk mengetahui pengaruh firm created dan user generated content sosial media terhadap brand equity pada salah satu industri yang tengah berkembang di Indonesia yakni industri smartphone. Data pada penelitian ini didapat dari penyebaran kuesioner secara online kepada pengguna smartphone OPPO yang telah menggunakan merek tersebut minimal 1 (satu) tahun terakhir dan aktif mengakses sosial media terkait merek OPPO dalam kurun waktu 6 (enam) bulan terakhir. Data ini diolah dengan menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian ini menunjukkan bahwa firm created berpengaruh positif terhadap keseluruhan komponen brand equity yang terdiri dari brand awareness, brand loyalty dan perceived quality. Sedangkan user generated content hanya berpengaruh positif terhadap brand awareness. Hasil penelitian juga menunjukkan brand awareness tidak memiliki pengaruh positif terhadap brand loyalty maupun perceived quality.

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This research aims to analyzes The Effect of Firm Created and User Generated Content Social Media towards Brand Equity in one of emerging industry in Indonesia, smartphone industry. Data for this research were collected through online questionairre to OPPO consumers who have been using this brand for at least 1 (one) year and actively access social media about OPPO in the last 6 (six) months. They were analyzed using Structural Equation Modelling (SEM) method. The result of this research shows that firm created have a positive effect on all components of brand equity including brand awareness, brand loyalty and perceived quality. Meanwhile, user generated content only has a positive effect on brand awareness. The result of this research also shows that brand awareness doesn?t effect brand loyalty and perceived quality.

Abstrak :
Penelitian ini bertujuan untuk mengetahui apakah consumer engagement dari suatu platform media sosial dipengaruhi oleh keberadaan User-Generated Content (UGC) di dalamnya. Konsep UGC mencakup berbagai pola di media sosial ketika masing-masing individu memilih untuk mengonsumsi, berkontribusi, atau membat UGC baru. Sampel yang digunakan dalam penelitian ini merupakan pengguna instagram, khususnya milenial dan generasi Z yang berdomisili di Jabodetabek. Terdapat sebanyak 197 responden terkumpul yang menggunakan metode purposive sampling. Kemudian diolah dan dianalisis menggunakan Partial Least Square - Structural Equation Method (PLS-SEM). Hasil penelitian ini menunjukkan efek signifikan dan positif dari UGC pada niat para pengguna Instagram untuk engage dengan platform tersebut, serta pengaruh dari nilai yang dirasakan dari UGC terhadap penggunaannya. Temuan ini memperdalam pemahaman mengenai mekanisme mendasar UGC dalam keterlibatannya dengan consumer engagement di Instagram, sehingga implikasi tersebut dapat digunakan oleh manajer, marketers. UMKM, dan lainnya dalam menentukan metode yang tepat dalam mengembangkan akun Instagram mereka dengan UGC. ......This research aims to determine whether consumer engagement on a social media platform is influenced by the presence of User-Generated Content (UGC) within it. The concept of UGC encompasses various patterns on social media when individuals choose to consume, contribute to, or create new UGC. The sample used in this study consisted of Instagram users, specifically millennials and Generation Z living in Jabodetabek. A total of 197 respondents were collected using purposive sampling method. The data was then processed and analyzed using Partial Least Square - Structural Equation Method (PLS-SEM). The results of this study show a significant and positive effect of UGC on the intention of Instagram users to engage with the platform, as well as the influence of the perceived value of UGC on its usage. These findings deepen the understanding of the fundamental mechanism of UGC in its involvement with consumer engagement on Instagram, so that these implications can be utilized by managers, marketers, SMEs, and others in determining the appropriate methods to develop their Instagram accounts with UGC.

Abstrak :
Dengan hadirnya era digitalisasi, hadir pula cara-cara baru untuk mengakses dan memanfaatkan karya musik melalui sarana digital. Isu-isu mengenai hak cipta musik pun menjadi semakin beragam. Kemunculan hadirnya pemanfaatan karya musik dalam platform User-Generated Content memunculkan isu pertanggungjawaban platform yang bersangkutan apabila terjadi pelanggaran hak cipta yang dilakukan secara langsung oleh pengguna. Di Indonesia, ketentuan mengenai pertanggungjawaban dalam pelanggaran hak cipta secara tidak langsung terdapat dalam Pasal 10 Undang-Undang Nomor 28 tahun 2014 tentang Hak Cipta. Skripsi ini bertujuan untuk menganalisis ketentuan mengenai pertanggungjawaban tidak langsung dalam pelanggaran hak cipta dalam Undang-Undang Hak Cipta di Indonesia dan bagaimana pelanggaran hak cipta dalam TikTok, sebuah aplikasi User-Generated Content, harus dipandang menurut hukum hak cipta yang berlaku di Indonesia dan menurut prinsip-prinsip yang sudah berkembang sebelumnya di negara-negara lain, yakni vicarious and contributory copyright infringement. Hasil penelitian ini menunjukkan bahwa TikTok tidak dapat dimintai pertanggungjawaban karena tidak terpenuhinya beberapa elemen dari vicarious dan contributory copyright infringement. Kesimpulan lebih lanjut menyatakan bahwa perlu adanya pengaturan lebih spesifik mengenai pertanggungjawaban platform digital dalam hal adanya pelanggaran hak cipta yang dilakukan oleh pengguna. ......With the emergence of the digitalization era, there are also new ways to access and utilize musical works through digital means. Issues regarding music copyright are becoming increasingly diverse. The emergence of the presence of the use of musical works on the User-Generated Content platform raises the issue of the responsibility of the platform concerned if there is a copyright infringement that is carried out directly by the user. In Indonesia, provisions regarding liability for indirect copyright infringement are contained in Article 10 of Law Number 28 of 2014 concerning Copyright. This thesis aims to analyze the provisions regarding indirect liability for copyright infringement in the Copyright Law in Indonesia and how copyright infringement in TikTok, a User-Generated Content application, must be viewed according to the applicable copyright law in Indonesia and according to the principles that have been developed previously in other countries, namely vicarious and contributory copyright infringement. The results of this study indicate that TikTok cannot be held accountable for not fulfilling several elements of vicarious and contributory copyright infringement. The conclusion further states that there is a need for more specific arrangements regarding the liability of digital platforms in the event of copyright infringement committed by users within the Indonesian Copyright Law.

Abstrak :
Penelitian ini bertujuan untuk menentukan pentingnya User Generated Content(UGC)dalam aspek citra merek, trust, danperanbudaya dalam kaitannya dengan niat pembelian. Existingliteraturditerapkan untuk mencapai pemahaman lebih lanjut terkait pemahaman tentang UGC dalam citra merek, trust, dan peran budaya. Studi ini menerapkan metode penelitian kuantitatif dengan ukuran sampel 108 peserta di Indonesia dan Inggris didistribusikan secara merata pada54 peserta per negara dalam bentuk survei untuk membuktikan kesenjangan penelitian dan,oleh karena itu diskusi diterapkan di bagian temuan. Hasilmenunjukkan bahwa citra merekdan trustmemiliki hubungan positif yang kuat dengan UGC. Sebaliknya, ditemukan bahwabudaya tidak memainkan peran penting dalam cara UGC mempengaruhi niat beli. Berdasarkan hasildiskusi, UGC direkomendasikan sebagai alat komunikasi karena dampaknya untuk berinteraksi dengan konsumen dan kemampuannya untuk mengubah niat konsumen untuk membeli

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The research is aimed at determining the importance of UGC in the aspect of brand image and trust and culture roles in relation to purchase intention. Existing literatures are applied to reach a further in-depth understanding of UGC in brand image, trust, and culture. The study applied a quantitative research method with the sample size of 108 participants in Indonesia and United Kingdom distributed evenly at 54 participants per country in the form of a survey to testify research gaps and, therefore discussion is applied in findings section. The result shows that Brand Image and Trust has a strong positive relationship with UGC. On the contrary, it is found that culture does not play a crucial role in the way UGC affect purchase intention. Derived from the discussions, UGC is recommended as a communication tool due to its impact to interact with consumers and its ability to alter consumers intention to buy.