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Hasil Pencarian

Ditemukan 3 dokumen yang sesuai dengan query
New York: McGraw-Hill, 1994
658.562 BEY
Buku Teks  Universitas Indonesia Library
Upper Saddle River: Prentice-Hall, 1995
658.562 TOT
Buku Teks  Universitas Indonesia Library
Tarigan, Rostiana, author
Entry barrier is decrease progressively in era globalization. Because of that quality of product and sen/ice must been takencare. Total of Quality Management ( TQM) represent management quality of service which cannot be disregarded, considering society claim govemment organization have to become servant, government organization must became steward to serve...
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
UI - Tesis (Membership)  Universitas Indonesia Library