Hasil Pencarian  ::  Simpan CSV :: Kembali

"Menghadirkan solusi inovatif berbasis kecanggihan IT (information technology) dan Network merupakan tantangan utama operator telekomunikasi dalam menjawab kebutuhan pelanggan di masa depan. Maka untuk memenuhi hal tesebut Telkomsel mengimplementasikan system COC (Convergent Online Charging). Salah satu feature dari COC yang akan dicoba oleh penulis untuk dianalisa adalah 'collect call' service. Permasalahan yang ada adalah service ini tingkat kegagalan collect call request cukup tinggi sehingga hal ini tentu mengurangi keuntungan dari PT Telkomsel. Penulis berusaha mengumpulkan semua data-data ataupun langkah-langkah yang sudah diambil untuk mengantisipasi masalah dari collect call tersebut dan menganalisa progress yang dihasilkan dari langkah-langkah tersebut. Karena belum ada referensi ataupun penelitian sebelumnya yang membahas manajemen kualitas dari performansi Collect Call, maka penulis menggunakan 'Tools Dasar Six Sigma' dalam kaitannya dengan menyelesaikan permasalahan tersebut. Hasil yang diharapkan oleh penulis dalam melakukan analisa ini adalah adanya peningkatan performansi dari fitur collect call dan juga adanya penurunan kegagalan pada ussd request untuk fitur tersebut.. Untuk analisanya diterapkan salah satu strategi six sigma yaitu Define-Measure-Analyze-Improve-Control (DMAIC) dengan dibantu quality tools dalam simulasinya, diharapkan dapat ditemukan penyebab utama dari permasalahan tersebut dan dapatlah dibahas langkah-langkah yang bisa diambil guna meningkatkan performansi dari Collect Call service tersebut. ......There are a challenge for Telecommunication company to held new technology base on advance of Network dan Information technology. So that's the reason for Telkomsel company to implement new technologies for their biiling system. That's the main cause, why Telkomsel implement COC system. One of COC feature that the writer try to analyze was Collect Call service. The problem that face this feature was ussd request for collect call service has high degree of failed. This problem of course will decrease Telkomsel income and also benefits. The writer try to collect all data or even approach and steps that already taken to anticipate and minimized this issue. And the writer also try to analyzes the result from the steps that already implemented , is it impact and make the collect call performance become better or not. The writer try to increase collect call performance by analyze it with quality management teorm that related with Six Sigma implementation. The result that expected from this analyze was there are an increasing performance from collect call service and also decreasing at ussd request failed. Here also implemented one of six sigma strategic that was known as Define-Measure-Analyze-Improve-Control (DMAIC) and also supported by quality tools simulation. And hope the result from that, wa can find the root cause for the issue and we can take anticipates things to increase Collect Call service performance."

"The Utilization of Fiscal Decentralization Policy Base on Act No. 3412000 by Local Government to Collect Local Tax and Retribution (A Study in Bogor Municipality) Implementation of fiscal decentralization policy has given opportunities for local governments to develop their finance potential which in turn to support their governmental and developmental duties as a consequence of being granted autonomous status. One of the finance potential is the local government ability to increase their income from local tax and retribution. This thesis aims to discuss the utilization of fiscal decentralization policy based on Act No. 3412000 to collect local tax and retribution. Bogor Municipality is chosen for this research.

In this thesis I use quantitative approach which is descriptive nature. I will employ field studies technique, literary study, and time series analysis to gather data. The research itself is focused on two studies. Firstly, various concepts on fiscal decentralization, particularly in relation to institution perspective, will be discussed. This perspective tries to examine institutions and rule of the game in utilization the fiscal decentralization policy. Secondly, a case study in Bogor Municipality on the utilization of the concept will be further discussed.

In this policy, autonomous region are granted with a certain degree of autonomy to generate revenues and spend them according to their degree of fiscal autonomy they have. The utilizing fiscal decentralization is based on three government regulations: government regulation on local government, government regulation on financial balance between central and regional government, and government regulation on local tax and retribution. These regulation form institutional framework that will regulate utilization fiscal decentralization policy by local government to collect local tax and retribution. Local government with the agreement of DPRD will then issue local regulations on local tax and retribution.

The local government of Bogor Municipality's policy on this matter can be categorized in to 3 categories: (1) to formulate new local government regulation to response Act No. 3412000 and its operational regulations; (2) to formulate new local government regulation to response the possibilities to collect local tax and retribution as stated in Act No. 3412000 and its operational regulations; (3) to formulate new local government regulation to response the change in new local tax and retribution regulation that issued by local government with agreement of DPRD. During 2001-2003, two local government regulation in Bogor Municipality were propose inactive because they violated Niger regulations. From data gathered, local government in Bogor Municipality is able to maximize their local tax and retribution provided that they observe the existing regulations and acts.

It is advisable for the local government of Bogor Municipality to search for other sources of local tax and retribution as an effort to make the best use of Act No. 34/2000. To avoid misperception in utilizing fiscal decentralization between central government and local government, improvement in institutional building, understanding about the policy and law enforcement are paramount so that the autonomous status benefits the people and not the other way around."