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"If you want your classes to run smoothly you need a lesson plan. This issue focuses on the details of designing and developing these lesson plans within the context of your course design. You will learn what designers and facilitators do, how to select the most effective instructional techniques, and when to use the various approaches to lesson planning."

"Great behavioral objectives help guarantee that you will get the outcome you are expecting from your training program. This issue provides clear guidelines for writing clear, concise and measurable cognitive (knowledge), psychomotor (skills), and affective (attitudes) objectives. Included are tips on formatting, use of action verbs, and other practical advice."

"This issue offers ideas for improving needs analysis techniques. It provides a discussion of needs assessment instruments, focusing on interviews and questionnaires. Job aid is a checklist for designing analysis instruments."

"Dengan iklim bisnis yang penuh persaingan, organisasi perlu melakukan inovasi dan bekerja secara cepat. Untuk memenuhi tuntutan tersebut, banyak organisasi yang menggunakan metodologi agile dalam melakukan pengembangan sistem. Metodologi ini diketahui fleksibel, sehingga mampu menghadapi perubahan mendadak. Masalahnya, dengan kecepatan yang dimiliki metodologi agile, banyak pengetahuan yang harus dikelola dengan benar dan cepat pula. Maka dari itu, diperlukan KM (Knowledge Management) untuk membuat pengelolaan pengetahuan dalam praktik agile menjadi efektif. Berdasarkan masalah tersebut, penelitian ini bertujuan untuk mengetahui bagaimana KM dan metodologi agile dapat mendukung proses pengembangan yang ada di organisasi. Penelitian ini menggunakan pendekatan kualitatif dengan melibatkan 16 narasumber yang berasal dari 14 perusahaan berbeda. Narasumber berlatar belakang sebagai engineer, quality assurance, project/product manager, dan UI/UX designer. Dari hasil wawancara yang dilakukan, tim peneliti memetakan agile practices dan cloud services dengan KM processes dan KM foundation menggunakan model teoritis. Selain itu, dibuat juga KMS yang berisikan 27 fitur yang berguna bagi proses pengembangan sistem dan dapat membantu aktivitas KM. Kesuksesan organisasi dalam menjalankan proses pengembangannya akan bergantung pada semua aspek yang telah disebutkan, yaitu KM foundation, KM processes, agile practices, dan cloud services.

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With a competitive business climate, organizations need to innovate and work quickly. To meet these demands, many organizations use agile methodologies in developing systems. This methodology is known to be flexible, so it can deal with sudden changes. The problem is, with the speed that agile methodology has, a lot of knowledge must be managed properly and quickly. Therefore, KM (Knowledge Management) is needed to manage knowledge in agile practices effectively. Based on these problems, this study aims to find out how KM and agile methodologies can support the development processes in organizations. This study used a qualitative approach involving 16 interviewees from 14 different companies. The resource persons have backgrounds as engineers, quality assurance, project/product managers, and UI/UX designers. From the results of interviews conducted, the research team mapped agile practices and cloud services with KM processes and KM foundation using a theoretical model. In addition, a KMS was also created which contained 27 features that were useful for the system development process and could assist KM activities. The success of an organization in carrying out its development process will depend on all the aspects mentioned, namely the KM foundation, KM processes, agile practices, and cloud services."

"Training professionals are increasingly expected to be strategic business partners with their organizations, offering performance solutions that align with business goals. Becoming this partner requires a different way of thinking about needs analysis. This issue explores the six steps involved in defining a clients training needs in relation to the organizations business goals. You will find techniques to use at each point in the analysis process, sample questions you can use for collecting data, a strategic needs analysis checklist, and other valuable tips and tools."

"Penelitian ini bertujuan untuk meningkatkan proses verifikasi dokumen untuk penagihan proyek EPC menggunakan pendekatan Business Process Reengineering (BPR). Berdasarkan hasil penelitian, solusi yang memungkinkan untuk mengatasi permasalahan yang ada adalah dengan mengembangkan sistem informasi yang memanfaatkan perangkat lunak CRM terintegrasi. Model To-Be yang dipilih menghasilkan pengurangan waktu pemrosesan sebesar 33% untuk fase engineering, 11% untuk fase procurement, dan 38% untuk fase construction. Solusi tersebut menghasilkan rancangan sistem informasi yang terdiri dari satu Entity Relationship Diagram, satu Relational Database, delapan Use Case Diagrams, lima Data Flow Diagrams, dan delapan Activity Diagrams, yang digunakan untuk membuat wireframe sebagai tahap akhir dalam Siklus Hidup Pengembangan Sistem (SDLC).

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This study aims to improve the document verification process for EPC project billing using the Business Process Reengineering (BPR) approach. Based on the research findings, the feasible solution to address the existing problems is to develop an information system utilizing integrated CRM software. The chosen To-Be model resulted in a 33% reduction in processing time for the engineering phase, 11% for the procurement phase, and 38% for the construction phase. The solution produced an information system design consisting of one Entity Relationship Diagram, one Relational Database, eight Use Case Diagrams, five Data Flow Diagrams, and eight Activity Diagrams, which were utilized to create wireframes as the final stage of the Systems Development Life Cycle (SDLC). "

"ABSTRAKThe central theme in this paper is the problem of shifting from natural language descriptions, as in traditional dictionaries and thesauri, to working IT (Information Technology) systems that support people carrying out their administrative tasks. An explicit description of the specific language used in an organization is necessary to guarantee properly working IT systems and a healthy flow of information. Traditionally, there are different ways of capturing such a vocabulary. Different options are considered, arguing that the general form of a thesaurus offers the optimal solution for a broad range of cases. Various requirements for such a thesaurus are examined. A real world example is discussed in some detail. Finally, the paper examines how modern Web technology can help optimizing the creation, management and use of enterprise thesauri. Using these technologies, the enterprise thesaurus can take up new roles in managing the information household of an organization."

"Design Science Research is a powerful paradigm enabling researchers to make important contributions to society and industry. Simply stated, the goal of DSR is to generate knowledge on how to find innovative solutions to important problems in the form of models, methods, constructs and instantiations. Over the past 20 years, the design science research (DSR) paradigm has developed into an established paradigm in Information Systems Research and it is of strong uptake in many other disciplines, including Management Science and Computer Science.This book provides a collection of twelve DSR cases, presented by experienced researchers in the field. It offers readers access to real-world DSR studies, together with the authors’ reflections on their research processes. These cases will support researchers who want to engage in DSR, and represent a valuable addition to existing introductions to DSR methods and processes. Readers will learn from the hands-on experiences of respected experts who have conducted extensive DSR in a range of application contexts."