Hasil Pencarian  ::  Simpan CSV :: Kembali

Hasil Pencarian

Ditemukan 1 dokumen yang sesuai dengan query
cover
Raden Muhammad Vick Oetama, author
Mediation as an alternative dispute resolution Bank Negara Indonesia = Mediasi sebagai alternatif penyelesaian sengketa nasabah di Bank Negara Indonesia
ABSTRAK
Bank Negara Indonesia as one of the state owned banks, in providing banking services to the public is inseparable from several problems, especially the problem of customer complaints that lead to customer disputes. This study aims to find out the process of applying mediation as an alternative to resolve customer...
2017
S69381
UI - Skripsi Membership  Universitas Indonesia Library