Ditemukan 3 dokumen yang sesuai dengan query
Holtz, Shel, author
Companies that communicate well with their employees tend to perform better in terms of profitability, customer acquisition and retention, and reputation. This book aims to help companies improve their communication skills and align business correspondence with the corporate message. By showing how to present messages in a way that promotes...
New York: [American Management Association, ], 2004
e20438018
eBooks Universitas Indonesia Library
DeForest, Holly, author
Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve these skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2005
e20428923
eBooks Universitas Indonesia Library
Arthur, Diane, author
The author, an HR specialist herself, has created the first and only "course" in writing tailored to the special needs of HR professionals. Section One helps the reader build a foundation of general skills. Section Two invites the reader to examine more than 100 samples of specific HR documents...
New York: American Management Association, 1997
e20440797
eBooks Universitas Indonesia Library
