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"PART I: INTRODUCTION. 1. The Challenge of Delivering Value in Health Care: Global and U.S. Perspectives. 2. Leadership and Management: A Framework for Action in Health Care. PART II: MICRO PERSPECTIVES. 3. Organization Design and Work Coordination. 4. Motivating People at Work. 5. Teams and Team Effectiveness in Health Services Organizations. 6. Managing Communication. 7. Power, Politics, and Conflict Management in Health Care Settings. 8. Managing Complexity, Learning, and Innovation. 9. Improving Quality in Health Care Settings. PART III: MACRO PERSPECTIVES. 10. Strategic Thinking and Competitive Advantage. 11. Managing Strategic Alliances in Health Care. 12. Health Policy and Regulation in the United States. 13. Health Information Systems and Organizational Strategy. 14. Consumerism and Ethics: Emerging Issues in Health Care. 15. Globalization and Health."

"This book offers an in-depth and systematic introduction to improved failure mode and effects analysis (FMEA) methods for proactive healthcare risk analysis. Healthcare risk management has become an increasingly important issue for hospitals and managers. As a prospective reliability analysis technique, FMEA has been widely used for identifying and eliminating known and potential failures in systems, designs, products or services. However, the traditional FMEA has a number of weaknesses when applied to healthcare risk management. This book provides valuable insights into useful FMEA methods and practical examples that can be considered when applying FMEA to enhance the reliability and safety of the healthcare system."