Ditemukan 4 dokumen yang sesuai dengan query
Gray, William S.
Upper Saddleriver, N.J: Prentiee-Hall, 1996
657.837 GRA h
Buku Teks Universitas Indonesia Library
Walker, John R.
Abstrak :
Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating
New Jersey: John Wiley & Sons, 2012
647.906 8 WAL s
Buku Teks Universitas Indonesia Library
Abstrak :
The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism" to be a broader field than "hospitality."
United Kingdom: Emerald, 2016
e20469268
eBooks Universitas Indonesia Library
Abstrak :
Advances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism.
United Kingdom: Emerald, 2017
e20469277
eBooks Universitas Indonesia Library