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""The field of industrial and organizational psychology continues to see attention and growth and has become one of the major applied specialties in the study of psychology. Since findings from research in this field are relevant to everyone who has held a job, and the field has developed proven methods that businesses and organizations need, industrial and organizational psychology is an excellent demonstration of how society can benefit from the study of psychology. The 6th Edition of Industrial and Organizational Psychology incorporates all new and updated literature that has been written on the topic since the 5th edition. Spector?s goal is to provide an overview and comprehensive understanding of organizational psychology. Each of the major areas that comprise industrial and organizational psychology is covered in five parts: introduction to the discipline; assessment of jobs, performance, and people; selecting and training employees; the individual and the organization; and the social context of work. "-- Provided by publisher."

"Understanding how and why employees behave as they do is a critical skill for managers in every organization. Managers are responsible for ensuring that the organization?s mission and strategic goals are enacted, so it is of the utmost importance they know how motivate and engage employees. This updated and revised edition of A Manager?s Guide to Human Behavior will prepare managers to better understand, motivate, and focus the energies of individual employees and the collective energy of their work teams. Building on the content in the fourth edition, this updated course reexamines key theories and focuses on their practical application to typical management situations. New topics is this edition include learning organizations and open systems, as a context for understanding how individuals contribute to organizational effectiveness; self-awareness; Goleman?s emotional intelligence; and Bridge?s transitions model of change. The performance management section has been enhanced with a simplified process model (define, develop, review and reward), and the section on leadership examines the concept of the versatile leader who engages the spirit, head, heart, and hands of employees. Throughout the course, self-assessments, worksheets, checklists, and questionnaires give students the opportunity to apply what they are learning. Each chapter incorporates an action plan tied to the objectives and competencies for the topic area. Short case studies enable students to apply their new knowledge to analyze, understand, and influence human behavior. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"The ability to give and take criticism in a positive fashion is crucial to business success. This volume shows the reader how to transform criticism from a negative, relationship-damaging encounter to a positive, motivating, mutually beneficial experience for both parties."

"Looks at the key skills necessary for personal and managerial success in organisations today. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences"

"Akuisisi atau pembelian aset perusahaan yang dilakukan oleh PT. 'XYZ' terhadap PT. 'ABC' menuntut penanganan yang baik agar prosesnya dapat berjalan dengan lancar. Salah satu hal yang harus ditangani adalah fungsi SDM. Dalam hal ini, PT. 'XYZ' ingin agar aset yang ada pada SDM, yang berupa skill, knowledge dan ability dan karyawan perusahaan yang telah di akuisisi dapat dimanfaatkan dengan baik.Penulis mengajukan proposal untuk mengakomodasi kebutuhan akan penanganan SDM akibat akuisisi tersebut. Dan sebagai langkah awal, penulis melakukan analisa dengan menggunakan "7-S" McKinsey.Dari hasil analisa terhadap PT. 'X", terlihat ada 3 (tiga) komponen organisasi yang bermasalah sehubungan dengan proses akuisisi yang terjadi, yaitu masalah pada komponen Staff yang makin bertambah banyak dengan adanya penggabungan karyawan PT. 'ABC' dengan PT. 'XYZ', kesenjangan (gap) pada komponen Skill Bari eks-karyawan PT. 'ABC' dengan tuntutan pekerjaan di PT. 'XYZ' serta adanya komponen Shared Value yang agak berbeda dalam penanganan pelanggan.Ketiga masalah diatas membuat penulis mengajukan 3 (tiga) program intervensi. Yang pertama adalah melakukan program seleksi untuk memilih karyawan yang sesuai, dalam artian memiliki knowledge, skill dan attitude yang sesuai dengan tuntutan jabatan. Seleksi ini dilakukan karena PT. 'XYZ' hanya mungkin untuk menampung 30 % dari total karyawan PT. 'ABC'. Selain itu, mereka juga menginginkan hanya karyawan yang memenuhi persyaratan jabatan saja yang dapat bergabung. Sementara yang tidak memenuhi akan dilakukan program terminasi yang merupakan program intervensi kedua. Selanjutnya, karyawan PT. 'ABC' yang diterima bergabung dengan PT. 'XYZ' diberikan program orientasi dengan tujuan untuk membantu karyawan yang baru bergabung agar lebih mudah beradaptasi dengan rekan kerja, alur serta sistem kerja yang berlaku di PT. 'XYZ'.Dengan intervensi diatas, diharapkan proses penanganan SDM, terutama dalam pengalihan aset berupa skill, knowledge, dan attitude dari karyawan PT. 'ABC' yang sudah diakuisisi oleh PT. 'XYZ' dapat berjalan dengan lancar."

"Readers will finish "Face It" feeling like they've just left a session with their own personal coach, ready to face their fear and achieve success. "Face It" guides readers through a unique self-assessment program. Readers will come to understand which of these basic behavioral profiles they may unintentionally be falling into, as well as how to work with those they find themselves up against in the workplace."

"Resilience is the key not just to coping with unwanted change and stressful circumstances, but to truly thriving in the workplace. Resilience at Work shows readers how to withstand problems large and small, increasing positive attitudes like commitment, control, and challenge, while decreasing those of isolation, powerlessness, and threat. Packed with practical techniques and real-life examples, the book presents resilience as a powerful skill anyone can develop in order to maximize their potential and change their life for the better."

"Understanding how and why employees behave as they do is a critical skill for managers in every organization. Managers are responsible for ensuring that the organization?s mission and strategic goals are enacted, so it is of the utmost importance they know how motivate and engage employees. This updated and revised edition of A Manager?s Guide to Human Behavior will prepare managers to better understand, motivate, and focus the energies of individual employees and the collective energy of their work teams. Building on the content in the fourth edition, this updated course reexamines key theories and focuses on their practical application to typical management situations. New topics is this edition include learning organizations and open systems, as a context for understanding how individuals contribute to organizational effectiveness; self-awareness; Goleman?s emotional intelligence; and Bridge?s transitions model of change. The performance management section has been enhanced with a simplified process model (define, develop, review and reward), and the section on leadership examines the concept of the versatile leader who engages the spirit, head, heart, and hands of employees. Throughout the course, self-assessments, worksheets, checklists, and questionnaires give students the opportunity to apply what they are learning. Each chapter incorporates an action plan tied to the objectives and competencies for the topic area. Short case studies enable students to apply their new knowledge to analyze, understand, and influence human behavior. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy. "

"Treasured for centuries, the world's folk tales have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct through example how to live in a world populated with dishonest, petty, and conniving characters. "In the Land of Difficult People" presents 24 charmingly illustrated fables. Taken from around the world, each exemplifies the best methods to use when dealing with the difficult people at work. This helpful book identifies eight major types of difficult people, giving readers strategies for working with each of them.From untrustworthy ravens to commitment - avoiding snails and poor-communicating monkeys, this instructive collection follows each story with a down-to-earth analysis of how to manage any situation involving the toughest of characters. For anyone venturing 'into the woods' of modern-day workplace, this book is a powerful potion of common sense that will lead to happily-ever-after endings every time."