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"Skripsi ini dilakukan dalam konteks e-commerce: marketplace dengan melihat bagaimana pengaruh dari kecepatan respon perusahaan atau recovery speed immediate dan delay dan service recovery type compensation dan apology terhadap perceived distributive justice, perceived procedural justice, danperceived interactional justice. Ketiga perceived justices tersebut kemudian dilihat pengaruhnya terhadap post-recovery satisfaction, positive word-of-mouth, dan repurchase intention. Selain itu, penelitian ini juga melihat hubungan langsung antara recovery speed dan tipe service recovery terhadap post-recovery satisfaction, positive word-of-mouth, dan repurchase intention. Hasil dari penelitian ini menunjukkan adanya pengaruh langsung antara recovery speed dan service recovery type terhadap post-recovery satisfaction, positive word-of-mouth, dan repurchase intention yang dilihat melalui uji beda menggunakan ANOVA. Selain itu, terbukti adanya pengaruh tidak langsung recovery speed dan service recovery type terhadap positive word-of-mouth, dan repurchase intention dari hasil uji regresi dengan mediasi post-recovery satisfaction. Kesimpulan penelitian ini yaitu, respon terbaik didapat dari memberi respon kurang dari 30 menit dan memberi kompensasi 50 dari harga produk. Sementara untuk permintaan maaf kurang dari 30 menit dan kompensasi yang diberikan melebihi 1 hari tidak memiliki perbedaan yang signifikan. ......This thesis is conducted in the context of e commerce marketplace to see the effect of recovery speed immediate and delay and service recovery type compensation and apology on perceived distributive justice, perceived procedural justice, and perceived interactional justice. And then to see the impact of all three perceived justices on post recovery satisfaction, positive word of mouth, and repurchase intention. This research also test direct effect of recovery speed and service recovery type on post recovery satisfaction, positive word of mouth, and repurchase intention. The result of this research shows that there is direct effect between recovery speed and service recovery type on post recovery satisfaction, positive word of mouth, and repurchase intention, which is being tested with ANOVA. The research also shows the significant indirect effect of recovery speed and service recovery type on positive word of mouth and repurchase intention, which is tested by regression, with post recovery satisfaction as mediation variable. This research found that the best reaction came from giving respond within 30 minutes and compensation 50 of the product price. Meanwhile, apology that is being given within 30 minutes do not differ significantly with compensation given in more than a day."

"Penelitian ini didasarkan pada wewenang Komisi Yudisial untuk mengusulkan pengangkatan hakim agung. Penulis ingin melihat hubungan Komisi Yudisial dengan Mahkamah Agung dalam rekrutmen hakim agung. Penelitian ini membahas dua permasalahan. Pertama, kedudukan dan peran Komisi Yudisial dalam sistem ketatanegaraan Indonesia. Kedua, hubungan Komisi Yudisial dengan Mahkamah Agung dalam rekrutmen hakim agung. Metode yang digunakan dalam penelitian ini adalah yuridis normatif. Hasil penelitian menunjukkan bahwa Komisi Yudisial adalah state auxiliary organ (lembaga negara bantu) yang menunjang Mahkamah Agung. Hubungan Komisi Yudisial dengan Mahkamah Agung dalam rekrutmen hakim agung tidak berjalan dengan baik karena permasalahan hukum berupa ketidakjelasan pengaturan dan ketiadaan pengaturan mengenai beberapa hal krusial dalam rekrutmen hakim agung. ......The thesis is based on the Judicial Commission?s authority to propose the appointment of supreme court justices. Author would like to see the relationship between Judicial Commision and Supreme Court in the recruitment of the Supreme Court justices. This research focus on two main problems. First, the position and role of the Judicial Commission in the state system of Indonesia. Secondly, relationship between Judicial Commision and Supreme Court in the recruitment of the Supreme Court justices. Method used in this research is juridical-normative. The result of this research shows that the Judicial Commission is an state auxiliary organ to support the Supreme Court. Relationship between Judicial Commision and Supreme Court in the recruitment of the Supreme Court justices does not work well in reality because of legal problems of vagueness and lack of regulation some crucial matters in the justices recruitment."