Ditemukan 1 dokumen yang sesuai dengan query
Ridho Budiharto, author
This study was aimed to identifying product attribute and calculate valence from customer sentiment based on identified products attribute in the Garuda Indonesia Mobile App. The approach used in this study illustrated the use of text mining methods to get insights from review data, which was valuable to generate recommendations...
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
T54651
UI - Tesis Membership Universitas Indonesia Library