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Abstrak :
Tesis ini membahas pengaruh country of origin dan country of manufacture / assembly terhadapat persepsi konsumen pada atribut kualitas dan harga. Perkembangan dan persaingan Global mengakibatkan banyak perusahaan yang memindahkan basis produksinya ataupun assemblinya ke cina untuk dapat menghasilkan produk yang lebih kompetitif dari segi harga namun kadang kualitas yang dirasa menjadi menurun. Hal ini dapat dilihat bahwa alat ukur dimensi produksi Jepang, Jerman dan Amerika yang pada prinsipnya memilik kualitas yang relatif tinggi dibenak konsumen, menjadi rendah kualitasnya dalam persepsi konsumen setelah diproduksi di Cina. Namun begitu, praktek di lapangan, efek country of origin nya cukup kuat sehinnga kadang menutupi efek country of manufacture nya karena tiap manufacturer (khususnya yang memilki basis produksi dan assembly di Cina) berusaha lebih menonjolkan kesan country of origin nya. Oleh karena itu, untuk produk industri seperti alat ukur dimensi, suatu keuntungan yang bisa ditonjolkan jika basis diproduksi atau diasembli di negara yang sama dengan country of origin-nya. Mereka dapat mencantumkan ?manufacture / assembly in Japan/Jerman/Amerika? sebagai salah satu cara untuk memposisikan produk mereka di benak konsumen. ......The focus of this study to learn and analyze the effect of country of origin and country of manufacture / assembly in consumer (industry) perception which concentrate more on quality and price perception. Global condition with high competition among the player in industry make many international company shift their production or assembly facility to China in order to produce more competitive products but however customers has perception that declining of quality as trade off for this decision. We can learn from this study that measuring equipment from Japan, German, America that well-known as country that produce high and reputable quality, become low quality in customer perception after they manufacturing or assembly in China. But in practical, effect of country of origin is quite strong to cover the effect of country of manufacture / assembly which somehow customer can?t realize due to manufacturer that have basis in China try to manipulate their mind set by emphasis more on their original country of origin. So, for the manufacturer that still produce in their original country of origin, they have benefit to emphasis more on this country of origin and they can use as their positioning in customer mind set.

Abstrak :
ABSTRAK

Produk “Made in China masih menjad kontroversi dalam hal kepercayaan konsumen. Persepsi masyarakat akan china diyakini mempengaruhi persepsi konsumen terhadap produk China itu sendiri. Tujuan dari skripsi ini adalah untuk melihat pengaruh perubahan China dalam bidang politik, ekonomi, dan teknologi dalam 10 tahun teraki, dan hubungannya dengan niat konsumen untuk membeli notebook “Made In China”. Ada enam hipotesis yang dapat diturunkan dari tiga kondisi yang kemudian hipotesis diuji menggunakan analisis regresi. Hasil penelitian empiris menunjukan penurunan pelanggaran terhadap hak-hak buruh, stereotip produk biaya rendah, peningkatan kualitas produk,dan peningkatan kemajuan teknologi memang memiliki dampak yang signifikan terhadap niat beli untuk notebook “Made in China”.

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ABSTRACT

The “Made in China” products are still being a controversy in terms of consumer’s trust for buying the products. The China’s images as a country are believed influencing the consumer’s perception toward Chinese products. The purpose of this paper is to see the influence of China’s changes in political, economic, and technological conditions in the past 10 years to purchasing intention for notebooks “made in china”. There are six hypotheses that can be derived from those three conditions, which then the hypotheses are tested by using regression analysis. The results of the empirical research show a decrease of violation toward labor rights, the stereotype of low cost product, the improvement of product quality, and the increase of technological advancement do have significant impact on purchase intention for notebook “made in China”.

Abstrak :
The implementation of economic integration under the ASEAN Community is accelerated to 2015. Many observers argued that Indonesian businesses were not ready to compete. Then, a study was conducted to examine how Jakarta consumers perceived the competitiveness of domestic shoes products, a leading Indonesian export products, against similar products made in some ASEAN and other developed and newly industrialized countries. The study employed six dimensions of Country Image for shoes products in revealing consumers’ perception of “made in” labels and consumers’ perception of brands. The study also adopted the constructs of consumers’ nationalism and worldmindedness. To increase the validity of the study, the respondents were carefully selected with judgemental quota sampling, using gender, area and cohort variables. The research revealed some interesting results that would be important for business people and government as regulator.

Abstrak :
The implementation of economic integration under the ASEAN Community is accelerated to 2015. Many observers argued that Indonesian businesses were not ready to compete. Then, a study was conducted to examine how Jakarta consumers perceived the competitiveness of domestic shoes products, a leading Indonesian export products, against similar products made in some ASEAN and other developed and newly industrialized countries. The study employed six dimensions of Country Image for shoes products in revealing consumers? perception of "made in" labels and consumers? perception of brands. The study also adopted the constructs of consumers? nationalism and worldmindedness. To increase the validity of the study, the respondents were carefully selected with judgemental quota sampling, using gender, area and cohort variables. The research revealed some interesting results that would be important for business people and government as regulator.

Abstrak :
Globalisasi semakin membuka pasar Indonesia pada rentang produk asing yang lebih luas daripada sebelumnya. Hal ini semakin meningkatkan persaingan. Dengan telah banyaknya merek yang beredar di pasar Indonesia, apalagi dengan adanya gempuran dari merek-merek Cina saat ini, membuat para konsumen memiliki banyak pilihan produk dan merek, serta bebas memilih produk dan merek yang mereka sukai. Dengan demikian, para pemasar harus mampu menjadikan produk dan mereknya sebagai produk dan merek unggulan serta terpilih oleh konsumen. Ekuitas merck (brand equity) menjadi salah satu aset terpenting sebab dapat dijadikan sebagai keuntungan kompetitif (competitive advantage). Merek juga dapat diasosisikan dengan negara asalnya (country of origin), di mana negara asal tersebut berpengaruh pada penilaian konsumen atas produk. Konsumen cenderung memiliki kesan tertentu pada produk yang dihasilkan oleh suatu negara, misalnya Jerman dengan teknologinya dan Italia dengan fashion-nya. Perusahaan harus mampu membangun asosiasi di pemikiran konsumen yang sesuai dengan ekuitas mereknya. Pcrusahaan pun harus memiliki pengertian yang mendalam dan menyeluruh atas pemikiran konsumen Indonesia. Ketidakmampuan perusahaan untuk membaca dan membentuk persepsi konsumen atas produknya akan menghambat kesuksesan pencapaian tujuan bisnis. Penelitian ini difokuskan untuk memberi gambaran yang mendekati mengenai pengaruh persepsi atas negara asal terhadap persepsi konsumen atas merek produk peralatan rumah tangga, ditinjau dari beberapa faktor yaitu kesan kualitas (perceived quality), atribut produk (desain, teknologi), bauran pemasaran harga dan distribusi (kemudahan menemukan barang), faktor personalitas (kebanggaan memiliki produk atau merek), satu pelayanan purna jual yang diberikan oleh perusahaan. Selain itu diteliti juga faktor-faktor keputusan pembelian pengguna produk peralatan rumah tangga dan dibandingkan dengan peta persepsi di atas. Dari analisa dapat disimpulkan bahwa persepsi konsumen Indonesia saat ini atas merek ternyata tidak lagi secara signifikan dipengaruhi oleh asosiasi negara asal, kwcuali untuk merek-merek yang belum kuat. Hal ini membuka kesempatan bagi pemasar untuk membangun ekuitas merek yang mampu mengungguli merek pesaing. Produk negara maju secara umum memiliki image lebih tinggi di mata konsumen Indonesia dibanding dengan produk negara berkembang. Pada akhirnya, image merek yang bagus bila tidak sesuai dengan perilaku target konsumen, tidak dapat membawa merek tcrscbut menjadi merek dominan di pasar. Terbentuknya merek yang baik (brand management) merupakan proses yang didukung berbagai aspek perusahaan termasuk bauran pemasaran, agar produk perusahaan tersedia, terjangkau dan dapat diterima.

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Globalization results in Indonesian market more open to foreign product range than before. This enhances competitiveness. With many brands have existed in Indonesian market, especially with Chinese brands entering progressively, consumer have many choice of product or brand, and free to choose product or brand they prefer. Therefore, marketers have to be able to make their product or brand becoming the lead product or brand and preferred by consumer. Brand equity is one of important asset because it could be used as company's competitive advantage. Brand could be also associated with its country of origin and the origin could give effect to consumer evaluation over a product. Consumers tend to have certain perceptions on product from certain country, such as Germany with its technology and Italy with its fashion. Company has to be ability to build association in consumer's mind according to its own brand equity. Company also has to have deep understanding over Indonesian consumer's mind. Inability to read and build consumer perception on its product could make the company could not achieve its business target. This research is focused to give close picture regarding effect of perception on country of origin over consumer perception on home appliance product, from few factors which are perceived quality, product attribute (design, technology), marketing mix (price and distribution), personality (pride in having the product/brand), and after sales service. Next, home appliance customer purchase decision factors also be studied and compared to perception map above. From the analysis, it could be subtracted that Indonesian consumer perception currently over brand is not significantly effected by country of origin. But for weak brand, country of origin still gives effect higher than strong brand. This opens opportunity for marketer to build brand equity which lead competitors' brand. Product which comes from developed country has higher image in Indonesian consumer mind than from developing country. Finally, a good brand image if could not meet its target consumer's behaviour, could not bring the brand in becoming dominant brand in market. Brand management is a process which has to be supported by every company's aspect including marketing mix to make the product available, affordable and acceptable.

Abstrak :

Tujuan dari penelitian ini adalah untuk menganalisis apakah petanda produk hibrida (hybrid product) dengan negara produsen atau Country of Manufacture/ Assembly (COM/A) di negara-negara berkembang mempengaruhi persepsi kualitas konsumen Indonesia dalam mempergunakan produk fast-fashion. Penelitian ini terdiri dari tinjauan pustaka diikuti dengan penelitian empiris melalui survei berbasis internet. Hasil penelitian menunjukkan bahwa indikasi produk hibrida sendiri tidak mempengaruhi persepsi kualitas menjadi lebih rendah, meskipun demikian, COM/A negara-negara berkembang mempengaruhi persepsi kualitas secara negatif yang signifikan dan perubahan pada persepsi kualitas terhadap produk fast-fashion tidak diperngaruhi pada persepsi awal produk tersebut.  ......The purpose of this study is to analyze whether or not the indication of being a hybrid product with COM/A in emerging countries affect Indonesian consumer’s quality perception by using fast-fashion products. The study consist of a literature review followed by an empirical research through a web-based survey. The study revealed that hybrid product indication alone does not lead to a lower quality perception, however, emerging countries COM/A negatively affects the quality perception significantly and the change quality perception did not depend on the product’s initial perception. 

Abstrak :
Walau konsep Brand Origin (BO) sudah banyak diteliti, namun masih jarang yang berfokus pada produk experiential seperti musik. Adapun tujuan dari penelitian ini adalah untuk mengetahui pengaruh persepsi BO sebagai faktor objektif dengan product usage experience sebagai faktor subjektif terhadap minat beli produk musik yang berasal dari dua BO berbeda, yaitu Indonesia (lokal) dan Amerika Serikat (asing). Metode yang digunakan adalah penelitian kuantitatif, dengan mayoritas responden berumur muda berjumlah 137 orang. Data empiris yang dikumpulkan lewat survei digunakan untuk menguji dua set hipotesa terkait BO Indonesia dan BO Amerika Serikat. Hasil penelitian menunjukkan jika persepsi BO memiliki pengaruh langsung terhadap persepsi kualitas namun tidak memiliki pengaruh langsung terhadap minat beli produk musik baik Indonesia maupun Amerika Serikat. Sedangkan product usage experience memiliki pengaruh langsung terhadap persepsi kualitas dan minat beli. Hasil penelitian ini juga menunjukkan jika persepsi kualitas memiliki pengaruh langsung terhadap minat beli produk musik Amerika Serikat namun tidak memiliki pengaruh langsung terhadap minat beli produk musik Indonesia. ...... Although the concept of Brand Origin (BO) has been widely studied, but it was rarely focused on experiential products such as music. The purpose of this study is to investigate the influence of BO perception as an objective factor and product usage experience as a subjective factor to the perceived quality and purchase intention of music products that come from two different BO, namely Indonesia (local) and the United States (foreign) among Indonesian consumers. The method used is quantitative research, involving 137 respondents with the majority of young respondents. Empirical data collected via surveys were used to test two sets of hypotheses related to the BO of Indonesia and the United States. The results indicated that the BO perception has a direct influence on perceived quality but has no direct influence on purchase intention both Indonesia and the United States music products, while product usage experience has direct influence both on perceived quality and purchase intention. The results also demonstrate that perceived quality has a direct influence on purchase intention of United States music products, but has no direct influence on purchase intention of Indonesia music products.