Ditemukan 1 dokumen yang sesuai dengan query
Ario Timur, author
ABSTRACT
Customer Satisfaction is inevitable factor that must be considered by company. There are 2 (two) conditions that significant on telecommunication industry during 2011. First, Telecommunication and Transportation Industry had highest GDP growth compared to other service industries. This condition was challenged with telecommunication market environment with tight competitive environments among...
2012
T32199
UI - Tesis Open Universitas Indonesia Library
