Ditemukan 1 dokumen yang sesuai dengan query
Manurung, Idawati, author
Recent health service should ti-y to grant comprehensive service, in line with technology demand and society interest, clients have resumed to pay attention to profits of hospital providing qualified service, efficient cost and satisfaction to its clients. A hospital, if dose not pay attention to its client?s satisfaction, will diminish...
Depok: Fakultas Ilmu Keperawatan Universitas Indonesia, 2001
T4578
UI - Tesis (Membership) Universitas Indonesia Library
