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Synopsis
"I found this book an interesting and well-presented read, full of ideas for understanding and dealing with errors in organizations. It will trigger academic debate and inspire practice, and so should be on the bookshelf of anyone interested in risk management." - Denham Phipps, occupational psychologist, Human Reliability Associates, Lancashire,...
New York: Routledge, 2011
302.35 ERR
Buku Teks Universitas Indonesia Library
