Ditemukan 1 dokumen yang sesuai dengan query
Biazzo, Stefano
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[Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively ; metaphorically speaking, ...
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Berlin: [Springer, ], 2012
e20397204
eBooks Universitas Indonesia Library
