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"ABSTRAKTeknologi eSIM dibeberapa negara sudah diimplementasikan pada beberapa perangkat vendor seperti Apple dan Samsung. ITU mengatakan bahwa penyebaran secara luas eSIM dan Remote Provisioning akan menjadi enabler suatu disruption karena kelebihan yang dimiliki teknologi eSIM tersebut. Oleh karena itu Dengan adanya eSIM dikawatirkan akan meningkatkan potensi churn rate yang tinggi. Tujuan penelitian ini adalah mengetahui faktor adopsi eSIM yang akan berpotensi mempengaruhi peningkatan churn rate. Model yang dibuat dengan mengambil Faktor adopsi dari metode VAM dan penelitian sebelumnya yang menganalisa efek dari kebijakan Mobile number Portability terhadap Intensitas switching pelanggan. Setelah Model dianalisa didapatkan faktor adopsi perceived usefulness of ESIM (PUESIM), perceived fee of eSIM (PFESIM) dan perceived technically of ESIM (PTE) menjelaskan sekitar 55.6% ATTESIM, dan attitude towards ESIM (ATTESIM) dan perceived technically of ESIM (PTESIM) bersama-sama menjelaskan sekitar 55.3% ESIM-induced self-efficacy (ESIMSEF). Model yang diusulkan memprediksi nilai switching intention SINT R2 hanya 41.9% intensi switching yang meyebabkan meningkatkan potensi churn rate pelanggan seluler. Hal ini disebabkan karena beberapa faktor diantaranya adalah masih adanya switching barrier orang untuk beralih oleh yang bisa perceived switching cost yang masih tinggi tidak mampu meningkatkan itensi orang untuk beralih

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ABSTRACTESIM technology in several countries has been implemented on several device vendors such as Apple and Samsung. ITU said that the widespread deployment of eSIM and Remote Provisioning would become an enabler of a disruption due to the advantages possessed by the eSIM technology. Therefore, it is feared that with eSIM will increase the potential for high churn rates. The purpose of this study is to determine the eSIM adoption factors that will potentially affect the increase in churn rate. The model is created by taking the adoption factor from the VAM method and previous research that analyzes the effect of the Mobile number Portability policy on customer switching intensity. After the Model has been analyzed, the adoption of perceived usefulness of ESIM (PUESIM), perceived fee of eSIM (PFESIM) and perceived technic of ESIM (PTEIM) factors explain about 55.6% ATTESIM, and attitude towards ESIM (ATTESIM) and perceived technically of ESIM (PTESIM) together explain about 55.3% ESIM-induced self-efficacy (ESIMSEF). The proposed model predicts the value of SINT R2 switching intention is only 41.9% switching intentions which causes a potential increase in cellular customer churn rate. This is due to several factors including the existence of switching barriers for people to switch by those who can still feel the high switching costs that are not able to increase people's intention to switch. "

"Dalam penelitian ini mengangkat masalah penggunaan Radio Frequency Identification (RFID) pada sistem pembayaran tol yang masih terdapat beberapa kekurangan, salah satunya masih terjadinya kemacetan dan belum berfungsinya gerbang tol secara Multi Line Free Flow (MLFF). Penelitian ini mengusulkan dua solusi teknologi yaitu Automatic Number Plate Recognition (ANPR) dan Global Navigation Satellite System (GNSS). Dalam kontek keindonesiaan, studi kelayakan kedua teknologi tersebut dilakukan dengan metode in deep interview bersama tiga narasumber, yaitu regulator, ahli telematika, dan akademisi. Ketiga narasumber tersebut berasal dari kalangan pemerintah, pakar telematika, dan akademisi. Hasil penelitian menunjukkan bahwa pemerintah mengatakan mengenai izin frekuensi penggunaan RFID dan satelit serta sistem integrasi sistem transportasi terintegrasi di masa depan, ahli telematika menjelaskan aspek umum dan aspek khusus terkait teknologi yang akan digunakan untuk keperluan di sistem pembayaran jalan tol, dan akademisi menjelaskan bagaimana proses kebutuhan penyedia layanan jalan tol membuat keputusan untuk membuat sistem pembayaran non tunai dengan melakukan benchmarking ke luar negeri terlebih dahulu dan bagaimana seharusnya suatu sistem dapat menjalankan semua proses dengan baik untuk kepentingan audit internal . Mengingat sudut pandang ini dan data dukungan dari benchmark negara lain, ANPR adalah teknologi yang cukup baik untuk sistem pembayaran tol karena lebih banyak data dapat digunakan dan dapat digunakan di masa mendatang.

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This research raises the problem of using Radio Frequency Identification (RFID) in the toll payment system which still have deficiency, the congestion often happen and a Multi Line Free Flow (SLFF) system at toll gate still are ongoing yet. This study proposes two technology solutions, Automatic Number Plate Recognition (ANPR) and Global Navigation Satellite System (GNSS) as the option. In the Indonesiaan context, the feasibility study of the two technologies by using in deepth interviews method with three sources speaker, from regulator, telematics experts, and academics. The three resource persons came from the government, telematic expert, and academic. The results of the study show that the government says about the frequency permit for the use of RFID and satellites as well as an integrated transportation system integration system in the future, telematic expert explain general aspects and specific aspects related to technology that will be used for purposes in the toll road payment system, and academics explain how to process requirements. toll road service providers make a decision to make a non-cash payment system by benchmarking abroad first and how a system should be able to carry out all processes properly for internal audit purposes. Considering this point of view and supporting data from other country benchmarks, ANPR is good enough technology for a toll payment system because more data can be used and can be used in the future."