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"Standar pelayanan kefarmasian yang diatur dalam PMK No. 73 Tahun 2016 merupakan pedoman yang harus diimplementasikan di apotek untuk mengoptimalkan kesehatan di komunitas. Laporan ini mendeskripsikan implementasi pelayanan kefarmasian dan pengkajian resep pasien diabetes melitus tipe 2 dan hipertensi di apotek kimia farma 002 periode november 2022. Berdasarkan hasil observasi dan wawancara kepada petugas apotek dapat disimpulkan pelaksanaan kegiatan pengelolaan sediaan farmasi, alat kesehatan, dan BMHP di Apotek Kimia Farma 002 sudah cukup baik dan sesuai dengan PMK No. 73 Tahun 2016. Pengkajian yang dilakukan pada satu resep belum memenuhi aspek kelengkapan resep, yaitu aspek administratif dan pertimbangan klinis. Petugas apotek perlu menghubungi pihak dokter atau rumah sakit untuk mengkonfirmasi resep. Berdasarkan hasil observasi dan wawancara kepada petugas apotek dapat disimpulkan pelaksanaan kegiatan pelayanan swamedikasi di Apotek Kimia Farma 002 sudah cukup baik. Penggalian informasi pasien yang dilakukan sudah sesuai dengan literatur. Berdasarkan hasil observasi dan wawancara kepada petugas apotek dapat disimpulkan pelaksanaan kegiatan PIO sudah cukup baik dan sesuai dengan PMK No. 73 Tahun 2016, namun tidak didokumentasikan dengan baik.

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The standard of pharmaceutical services regulated in Ministerial Decree No. 73 of 2016 is a guideline that must be implemented in pharmacies to optimize community health. This report describes the implementation of pharmaceutical services and the assessment of prescriptions for patients with type 2 diabetes mellitus and hypertension at Chemist Pharmacy 002 during the period of November 2022. Based on the results of observations and interviews with pharmacy staff, it can be concluded that the implementation of the management of pharmaceutical preparations, medical devices, and health supplies at Chemist Pharmacy 002 is already quite good and in accordance with Ministerial Decree No. 73 of 2016. The assessment conducted on a prescription did not meet the completeness aspects of a prescription, namely administrative aspects and clinical considerations. Pharmacy staff need to contact doctors or hospitals to confirm the prescription. Based on the results of observations and interviews with pharmacy staff, it can be concluded that the implementation of self-medication services at Chemist Pharmacy 002 is already quite good. Patient information gathering is in accordance with the literature. Based on the results of observations and interviews with pharmacy staff, it can be concluded that the implementation of Pharmaceutical Care Program activities is already quite good and in accordance with Ministerial Decree No. 73 of 2016, but it is not well documented."