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Abstrak :
[ABSTRAK
Pembangunan Jaringan Distribusi Gas Bumi untuk Rumah Tangga (JGRT) adalah salah satu program Pemerintah untuk memperbanyak penggunaan gas bumi. Program JGRT dilaksanakan di 24 kota di seluruh Indonesia dengan sasaran sebanyak 80.000 rumah tangga. Salah satu kota yang terpilih adalah Kota Depok. Pembangunan JGRT Kota Depok diberikan terhadap 4000 rumah tangga di Kelurahan Beji dan Beji Timur pada tahun 2010. Namun hingga saat ini belum pernah dilakukan evaluasi terhadap pelaksanaan program tersebut.

Penelitian ini mencoba mengevaluasi pencapaian outcomes program pembangunan JGRT di Kota Depok. Penelitian dilakukan dengan pendekatan survei dengan jumlah responden 150 rumah tangga yang dipilih dengan metode proportional random sampling. Analisis dilakukan dengan cara deskriptif kuantitatif.

Berdasarkan analisis diperoleh kesimpulan bahwa jumlah penerima program yang beralih menggunakan gas bumi dari LPG tabung sebesar 93,45%. Konsumsi gas bumi dari penerima program dapat menggantikan 11.439 tabung LPG 3kg dan 1.120 LPG 12kg per bulan. Jumlah tersebut hanya 0,85% dari total rumah tangga dan total konsumsi LPG 3kg dan 12kg per bulan di Kota Depok. Penghematan subsidi yang telah didapatkan Pemerintah sejak bulan Juni tahun 2011 sampai dengan Desember tahun 2013 sebesar 8,2 miliar rupiah. Analisis persepsi responden terhadap penggunaan gas bumi disimpulkan bahwa gas bumi terbukti lebih murah, lebih aman, dan lebih praktis dibandingkan LPG 3kg dan 12kg. Hambatan program JGRT Kota Depok adalah belum adanya pengembangan JGRT ke wilayah lain di Kota Depok.

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ABSTRAK
The Development of Natural Gas Distribution Network for Household (JGRT) is one of the Government of Indonesia's programs to increase the use of natural gas. JGRT program is implemented in 24 cities across Indonesia with a target of 80,000 households, including Depok as one of the pilot. The JGRT Depok development was applied to 4000 households in Beji and East Beji Village in 2010. However, an evaluation of the implementation of the program has never been conducted until today.

This study is focused on evaluating the achievement of the program outcomes of the JGRT in Depok. The study was conducted by using the survey approach with 150 households selected as respondents. The respondents? selection process was done by using proportional random sampling method, while the analysis was conducted by using descriptive quantitative method.

Based on the above analysis, it is concluded that the number of beneficiaries who previously use the LPG tubes and switch to use the natural gas is 93.45% of all surveyed beneficiaries. The amount of gas consumption can substitute 11,439 tubes of LPG 3kg and 1,120 tubes of LPG 12kg per month. This figure represents 0.85% of the total households in Depok and total monthly of 3kg and 12kg LPG consumption in Depok. Government subsidies which have been saved since June of 2011 until December of 2013 amounted to 8.2 billion Rupiah. Based on the analysis of respondent?s perceptions of the use of natural gas, it is concluded that the natural gas is proven to be cheaper, safer and more practical compared to LPG 3kg and 12kg. The barriers of the JGRT program in Depok is the lack of development JGRT to other areas in Depok.;The Development of Natural Gas Distribution Network for Household (JGRT) is one of the Government of Indonesia's programs to increase the use of natural gas. JGRT program is implemented in 24 cities across Indonesia with a target of 80,000 households, including Depok as one of the pilot. The JGRT Depok development was applied to 4000 households in Beji and East Beji Village in 2010. However, an evaluation of the implementation of the program has never been conducted until today. This study is focused on evaluating the achievement of the program outcomes of the JGRT in Depok. The study was conducted by using the survey approach with 150 households selected as respondents. The respondents? selection process was done by using proportional random sampling method, while the analysis was conducted by using descriptive quantitative method. Based on the above analysis, it is concluded that the number of beneficiaries who previously use the LPG tubes and switch to use the natural gas is 93.45% of all surveyed beneficiaries. The amount of gas consumption can substitute 11,439 tubes of LPG 3kg and 1,120 tubes of LPG 12kg per month. This figure represents 0.85% of the total households in Depok and total monthly of 3kg and 12kg LPG consumption in Depok. Government subsidies which have been saved since June of 2011 until December of 2013 amounted to 8.2 billion Rupiah. Based on the analysis of respondent?s perceptions of the use of natural gas, it is concluded that the natural gas is proven to be cheaper, safer and more practical compared to LPG 3kg and 12kg. The barriers of the JGRT program in Depok is the lack of development JGRT to other areas in Depok.;The Development of Natural Gas Distribution Network for Household (JGRT) is one of the Government of Indonesia's programs to increase the use of natural gas. JGRT program is implemented in 24 cities across Indonesia with a target of 80,000 households, including Depok as one of the pilot. The JGRT Depok development was applied to 4000 households in Beji and East Beji Village in 2010. However, an evaluation of the implementation of the program has never been conducted until today. This study is focused on evaluating the achievement of the program outcomes of the JGRT in Depok. The study was conducted by using the survey approach with 150 households selected as respondents. The respondents’ selection process was done by using proportional random sampling method, while the analysis was conducted by using descriptive quantitative method. Based on the above analysis, it is concluded that the number of beneficiaries who previously use the LPG tubes and switch to use the natural gas is 93.45% of all surveyed beneficiaries. The amount of gas consumption can substitute 11,439 tubes of LPG 3kg and 1,120 tubes of LPG 12kg per month. This figure represents 0.85% of the total households in Depok and total monthly of 3kg and 12kg LPG consumption in Depok. Government subsidies which have been saved since June of 2011 until December of 2013 amounted to 8.2 billion Rupiah. Based on the analysis of respondent’s perceptions of the use of natural gas, it is concluded that the natural gas is proven to be cheaper, safer and more practical compared to LPG 3kg and 12kg. The barriers of the JGRT program in Depok is the lack of development JGRT to other areas in Depok., The Development of Natural Gas Distribution Network for Household (JGRT) is one of the Government of Indonesia's programs to increase the use of natural gas. JGRT program is implemented in 24 cities across Indonesia with a target of 80,000 households, including Depok as one of the pilot. The JGRT Depok development was applied to 4000 households in Beji and East Beji Village in 2010. However, an evaluation of the implementation of the program has never been conducted until today. This study is focused on evaluating the achievement of the program outcomes of the JGRT in Depok. The study was conducted by using the survey approach with 150 households selected as respondents. The respondents’ selection process was done by using proportional random sampling method, while the analysis was conducted by using descriptive quantitative method. Based on the above analysis, it is concluded that the number of beneficiaries who previously use the LPG tubes and switch to use the natural gas is 93.45% of all surveyed beneficiaries. The amount of gas consumption can substitute 11,439 tubes of LPG 3kg and 1,120 tubes of LPG 12kg per month. This figure represents 0.85% of the total households in Depok and total monthly of 3kg and 12kg LPG consumption in Depok. Government subsidies which have been saved since June of 2011 until December of 2013 amounted to 8.2 billion Rupiah. Based on the analysis of respondent’s perceptions of the use of natural gas, it is concluded that the natural gas is proven to be cheaper, safer and more practical compared to LPG 3kg and 12kg. The barriers of the JGRT program in Depok is the lack of development JGRT to other areas in Depok.]

Abstrak :
Tesis ini adalah mengidentifikasi persepsi pengguna pelabuhan terhadap pelayanan pelabuhan Tanjung Priok dengan menggunakan analisis faktor. Dengan menggunakan dimensi pelayanan Zeitahml-Parasuraman yaitu dimensi reliability, responsiveness, assurance, empaty dan tangible studi akan mencoba mengidentifikasi dimensi mana yang berpengaruh terhadap pelayanan pelabuhan. Selain dimensi-dimensi yang berpengaruh terhadap pelabuhan, studi ini juga mengidentifikasi atribut (Variabel manifest) dari tiap-tiap dimensi, variabelvariabel apa saja yang berpengaruh terhadap pelayanan pelabuhan. Dengan menggunakan analisis faktor (Factor Analysis Confirmatory) maka dimensidimensi pelayanan yang berpengaruh terhadap pelayanan pelabuhan adalah dimensi reliability pelabuhan, dimensi responsiveness dan dimensi tangible. Sementara itu untuk atribut (variabel manifest) yang berpengaruh untuk tiap dimensi pelayanan pelabuhan yaitu dimensi reliability adalah variabel approaching time dan variabel berthing time. Untuk dimensi assurance variabel manifest yang berpengaruh terhadap pelayanan pelabuhan adalah jaminan keamanan kapal ketika berada di pelabuhan, jaminan keamanan atas hilangnya kapal ketika berada di pelabuhan, dan jaminan atas kehilangan kargo ketika berada di pelabuhan. Untuk dimensi tangible variabl-variabel manifest yang berpengaruh terhadap pelayanan pelabuhan adalah jumlah krane, lapangan penumpukan, dan tata ruang dalam memperlancar alur barang.

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This thesis is to identify the user perception of Tanjung Priok port service by using factor analysis. By using the services dimension of Zeithmal-Parasuraman namely reliability, responsiveness, assurance, empaty and tangible. Study will try to identify the dimensions which affect the port services. In addition to the dimensions that affect the port, the study also identifies the attribute (manifest variables) of each dimension, any variables that influence the service port. By using factor analysis (Factor Analysis Confirmatory) then the dimensions of service which affect the port is port reliability dimension, dimensions of responsiveness and tangible dimension. Meanwhile, for the attribute (manifest variables) which affect the port for each dimension is the dimension reliability of is approaching time and berthing time variabel . For assurance dimension manifest variables that influence the security services in the port was the ship when in the port, security guarantees for the loss of the ship when in port, and the collateral for the loss of cargo when in port. For tangible dimension variabl manifest variables that impact to port service is the number of crane, container field, and spatial arrangement.