Zitizen's charter dalam paradigma administrasi negara: reoroentasi pelayanan publik
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| Most of all societies which have dealed with bureaucracy always discontented with bad of public service wihich they accept..... |
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| Majalah/Jurnal : | Masyarakat Kebudayaan dan Politik, XVIII, No. 2 April 2005: 7-19 |
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