Full Description
| Buku Teks SO |
| Call Number | |
| Title | Managing services : using technology to create value |
| Author | Davis, Mark M., author |
| Joint Author | Heineke, Janelle N., author |
| Publisher | Boston: McGraw-Hill, 2003 |
| Subject | Service industries -- Technological innovations -- Mangement Value analysis (Cost control) Customer relations -- Management |
| Location | Perpustakaan UI, Lantai2 |
| Concise Text |
- Availability
- Digital Files: 0
- Review
- Cover
- Abstract
| Call Number | Barcode Number | Availability |
|---|---|---|
| 658 DAV m | 0107002432 | TERSEDIA |
| 658 DAV m | 0108000180 | TERSEDIA |
| No review available for this collection: 108055 |
Abstract
No abstract available for this collection