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Faktor-Faktor yang mempengaruhi kepuasan pemakai accounting sofware

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 Abstrak

This research has a purpose to provide empirical evident about factors that influence the accounting sofware satisfaction. the examined factors on this research are compatibility,faccilities,price, memory,reability,reporting capacity, and application funtionality.Samples of this research consist of 24 staff and 17 manager of companies in Surabaya.Before the appropriate regressionmodels were selected multicollinearty was diagnostically tested. The statistical method used to test on the reserach hypothesis is multivariate regression.The result shows that compabilility in the only significant variable that affect user satisfaction of accountingsofware,further,whwn the regression test were seperately conducted on the staff group and the manager group,satisfaction of the two groups is affec by different factors. To the staff group ,compability in the only significant varaiable that affect user satisfaction of accounting sofware,. where as,to the managers,price and reporting capacity are the significant variable that affect of accounting sofware.This result indicate that user satisfaction of accounting may not be generalized between manager and staff members

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Majalah/Jurnal : Akuntansi dan Teknologi Informasi : Vol.5 No.1 Mei 2006 : 15-32
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