Implementasi strategi pemasaran relasional (Relationship marketing) di industri Perbankan Indonesia
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| Relationship marketing banking industry is developed from direct marketing concept in order to ensure customer retention and satisfaction..... |
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| Majalah/Jurnal : | Transaksi : Jurnal Bisnis,Ekonomi dan Sosial 1 (1) Agu 2008 : 73 - 84 |
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