Full Description
| Buku Teks SO |
| Call Number | |
| Title | Services marketing |
| Author | Zeithaml, Valarie A., author |
| Joint Author | Bitner, Mary Jo, author |
| Publisher | New York: McGraw-Hill, 1996 |
| Subject | Service industries -- Marketing Customer services Marketing |
| Location | Peprustakaan UI, Lantai 2 |
| Concise Text |
- Availability
- Digital Files: 0
- Review
- Cover
- Abstract
| Call Number | Barcode Number | Availability |
|---|---|---|
| 658.8 ZEI | 01-14-08150 | TERSEDIA |
| No review available for this collection: 12920 |
Abstract
No abstract available for this collection