ABSTRAK
Penelitian ini berhubungan dengan perilaku auditor dan konsultansebagai knowledge worker. Tujuan penelitian adalah untuk meneliti faktorfaktoryang mempengaruhi job satisfaction, pengaruh job satisfactionterhadap turnover intention dan peran nutrient information dan informationconsciousness dalam memoderasi hubungan antara job satisfaction danturnover intention. 1.015 kuesioner dikumpulkan dari professional staffyang bekerja di 46 Kantor Akuntan Publik (KAP). Data diolah denganStructural Equation Modelling ? Lisrel.Hasil penelitian menunjukan bahwa nutrient information pada semuaKAP belum berpengaruh pada kepada job satisfactiondan tidak berperandalam memoderasi hubungan negatif antara job satisfaction dan turnoverintention. Information consciousness pada KAP Menengah belumberpengaruh pada job satisfaction, tetapi pada KAP Big 4 dan Kecil terbuktiberpengaruh secara signifikan pada kepuasan kerja. Pada KAP Big 4 danMenengah information consciousness berperan mengurangi hubungan burukantara job satisfaction dan turnover intention.Hasil penelitian ini memberikan saran pada KAP bahwa umpanbalik(feedback) sangat penting bagi knowledge worker supaya nutrientinformation memberikan kepuasan kerja. Information consciousness yangdiukur dari pelatihan dan kemudahan untuk mengakses informasimerupakan hal yang penting, karena berperan untuk mengurangi niat stafuntuk mengundurkan diri.
ABSTRACT
This research is in relation to behavior of auditors and consultants asknowledge workers. The research objective was to examine factors affectingjob satisfaction, the effect of job satisfaction on turnover intention and theimpact of nutrient information and information consciousness in moderatingthe relationship between job satisfaction and turnover intention. 1,015questioners were collected from professional staffs working in 46accounting firms. Data were analyzed using Structural Equation Modeling -Lisrel.The results of this research showed that in all accounting firms,nutrient information has not affected job satisfaction and has no influence inmoderating negative relationship between job satisfaction and turnoverintention. In medium-sized accounting firms, information consciousness hasnot affected job satisfaction, however, it has a significant influence in Big-4and small accounting firms. In Big-4 and medium-size accounting firms,information consciousness also reduces unfavorable relationship betweenjob satisfaction and turnover intention.The results of this research suggest, for all accounting firms, thatfeedback is essential for knowledge workers so that nutrient information canpromote job satisfaction. Information consciousness, measured by trainingand ease of access to information, is crucial because it reduces staffs? turnover intention. |
