Deskripsi Lengkap
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| Majalah/Jurnal : | Buletin Penelitian Sistem Kesehatan 13 (2) Apr 2010 : 199 - 205 |
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Abstrak
One important aspect of service quality is the fulfillment of client rights in health service which are : Information, Access to service, informed choice, Safe service, Privacy and confidentiality, Dignity, comfort and expression of opinion, and Continuity of care.