Full Description
| Buku Teks SO |
| Call Number | |
| Title | A Complaint is agift: busing customer feed Back as a strategic tool |
| Author | Barlow, Janelle, author |
| Joint Author | Moller, Claus, author |
| Publisher | San Francisco : Berrett-Koehler , 1996 |
| Subject | Consumer complaints Customer service |
| Location | Perpustakaan UI, Lantai 2 |
| Concise Text |
- Availability
- Digital Files: 0
- Review
- Cover
- Abstract
| Call Number | Barcode Number | Availability |
|---|---|---|
| 658.8 BAR c | 01-12-0008124 | TERSEDIA |
| No review available for this collection: 20099236 |
Abstract
No abstract available for this collection