Customer service in health care : a grassroots approach to creating a culture of service excellence
Baird, Kristin;
(American Hospital Association, 1999)
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| No. Panggil : | 362.106 8 BAI c |
| Entri utama-Nama orang : | |
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| Penerbitan : | Chicago: American Hospital Association, 1999 |
| Sumber Pengatalogan: | |
| ISBN: | [1556482698] |
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| Catatan Umum: | SO 2012 |
| Catatan Versi Asli: | |
| Deskripsi Fisik: | xiii, 159 p. : ill.; 24 cm |
| Lembaga Pemilik: | Universitas Indonesia |
| Lokasi: | Perpustakaan UI, Lantai 2 |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| 362.106 8 BAI c | 01-10-10004216 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20130064 |
