Full Description

Cataloguing Source LibUI ind rda
Content Type text (rdacontent)
Media Type unmediated (rdamedia); computer (rdamedia)
Carrier Type volume (rdacarrier); online resource (rdacarrier)
Physical Description xiv, 98 pages : illustration ; 28 cm + appendix
Holding Institution Universitas Indonesia
Location Perpustakaan UI, Lantai 3
 
  •  Availability
  •  Digital Files: 1
  •  Review
  •  Cover
  •  Abstract
Call Number Barcode Number Availability
T32242 15-19-097508972 TERSEDIA
No review available for this collection: 20333231
 Abstract
Media sosial merupakan trend dalam komunikasi pemasaran pada masa kini. Perkembangan penggunaan media sosial di Indonesia sangat berkembang pesat. Interaksi yang awalnya 'one to many' menjadi 'many to many'. Dengan interaksi 'many to many' membuat media sosial dipergunakan oleh perusahaan untuk menciptakan electronic word of mouth (eWOM). Salah satu bentuk dari eWOM marketing adalah media sosial seperti Twitter. PT. XL Axiata merupakan perusahaan telekomunikasi yang menggunakan media sosial twitter untuk membentuk eWOM yang berguna untuk pembentukan brand awareness, brand image, brand satisfaction, brand trust, dan brand attachment. Data dianalisis dengan menggunakan simple regression dan multiple regression.
Nowdays, social media quickly became the newest trends within the marketing communication sectors. The development of social media usage in indonesia are one of the fast growth technology. The 'one to many' interactions quickly became 'many to many' as Indonesian internet users easily adapt the new technology 'many to many' internet interactions allows the corporations to use social media to create an electronic word of mouth (eWOM). One of the eWOM forms can be formed as Twitter. PT. XL Axiata, one of the national telecommunications provider company are the example for eWOM users in order to creates a brand awareness, brand image, brand satisfaction, brand trust, and brand attachment. The data analysis for this research using a simple regression and multiple regressio.