Reputation rules : strategies for building your companys most valuable asset
by Daniel Diermeier (McGraw-Hill, 2012)
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Thomas off the rails : the decisive moment and how to miss it -- Mercedes and the Moose : brand management beyond customers -- Shell turns on the water cannons : the growing impact of the second circle -- Of shower curtains and waste baskets : perks, scandals, and moral outrage -- The Katrina chronicles : doing the right thing and getting credit for it -- The terminator gene : from outrage to fear -- Beat the grim reaper : strategic anticipation and the management of reputational risk -- The aim team : how to build a sixth sense -- Andersen before the fall : values, culture, and the teachable moment -- Conclusion: the finger on the trigger : linking the two items on the CEO's agenda or how to build reputation management capabilities. |
No. Panggil : | 659.2 DIE r |
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Penerbitan : | New York: McGraw-Hill, 2012 |
Sumber Pengatalogan: | LibUI eng rda |
ISBN: | 9780071763745 |
Tipe Konten: | text |
Tipe Media: | unmediated |
Tipe Carrier: | volume |
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Deskripsi Fisik: | xviii, 295 pages : illustration ; 24 cm |
Lembaga Pemilik: | Universitas Indonesia |
Lokasi: | Perpustakaan UI, Lantai 2 |
No. Panggil | No. Barkod | Ketersediaan |
---|---|---|
659.2 DIE r | 01-13-26888 | TERSEDIA |
659.2 DIE r | 01-13-26889 | TERSEDIA |
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