Full Description
| Buku Teks SO |
| Call Number | |
| Title | The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers |
| Author | Soudagar, Reza, author |
| Joint Author | Iyer, Vinay, author; Hildebrand, Volker G., author |
| Publisher | New york: McGraw-Hill, 2012 |
| Subject | Consumer satisfaction Customer relations -- Management Customer services -- Technological innovations |
| Location | Perpustakaan UI, Lantai 2 |
| Concise Text |
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| Call Number | Barcode Number | Availability |
|---|---|---|
| 658.812 SOU c | 01-13-27124 | TERSEDIA |
| No review available for this collection: 20358672 |
Abstract
No abstract available for this collection