ABSTRAK Perkembangan penggunaan internet yang cukup pesat berdampak padapertumbuhan industri e-commerce di Indonesia. Dengan makin bertambahnyajumlah perusahaan e-commerce, maka mereka saling bersaing untukmempromosikan situs mereka. Iklan web banner adalah salah satu cara integratedmarketing communication yang lazim digunakan oleh perusahaan-perusahaan ecommercedengan tujuan meningkatkan transaksi di situs mereka. Penelitian inimembahas pengaruh penggunaan iklan web banner terhadap minat membeli(intention to purchase) produk fesyen pada toko online Berrybenka denganmemperhatikan 2 variabel moderating, yaitu: product involvement dan trusttoward website. Atribut-atribut iklan web banner disini dilihat dari sisi perceivedinformativeness dan perceived entertainment. Hasil penelitian ini menunjukkanbahwa tidak ada pengaruh positif dari kedua atribut iklan web banner terhadapproduct involvement. Namun atribut-atribut iklan web banner berpengaruhterhadap trust toward website dan juga terhadap intention to purchase. Dalampenelitian ini, product involvement dan trust toward website tidak terbuktimenjadi variabel moderating yang memperkuat atau memperlemah hubunganantara atribut iklan web banner dengan intention to purchase. Bagi toko onlineBerrybenka sendiri, penggunaan iklan web banner bermanfaat meningkatkanbrand awareness dan frekuensi kunjungan, namun tidak efektif meningkatkanintention to purchase karena kebanyakan pengunjung yang masuk lewat iklan webbanner memiliki motivasi rekreasional. ABSTRACT The rapid growth of the number of Internet users in Indonesia affects thedevelopment of Indonesia’s e-commerce industry. E-commerce companies aregrowing and are competing to promote their online stores. Web-banneradvertisements is one of the most highly-utilized means of integrated marketingcommunication used by e-commerce companies, aiming to augment the numberof transactions in their websites. This research focuses on the impact of webbanneradvertisements to intention to purchase, specifically for fashion products inonline store Berrybenka, by addressing two moderating variables: productinvolvement and trust toward website. Meanwhile, web-banner attributes areassessed in terms of perceived informativeness and perceived entertainment.In the result, this research does not identify positive correlation betweenweb-banner attributes and product involvement. However, the attributes of webbanneradvertisements do affect trust toward website and intention to purchase.Product involvement and trust toward website variables in this research are alsonot proven as moderating variables that affect the relationship between webbannerattributes and intention to purchase.For Berrybenka in particular, web-banner advertisement is effective inincreasing brand awareness and frequency of visit, although it is not effective inincreasing intention to purchase, as most visitors who visit the website are mainlymotivated by recreational interest. |