:: UI - Skripsi Membership :: Kembali

UI - Skripsi Membership :: Kembali

Hubungan motivasi dan kinerja perawat di ruang rawat inap dengan kepuasan pasien = Motivation and performance relationship in the room inpatient nurse with patient satisfaction

Desy Winarni; Effi Afifah, supervisor; Tuti Nuraini, examiner ([, ], 2014)

 Abstrak

[ABSTRAK
Motivasi dan kinerja perawat dapat mempengaruhi pelayanan kepada pasien termasuk didalamnya kepuasan pasien. Penelitian ini bertujuan untuk mengetahui motivasi dan kinerja perawat pelaksana terhadap kepuasan pasien ruang rawat inap di RS. Desain penelitian ini merupakan deskriptif korelasi dengan pendekatan potongan lintang (cross-sectionl) menggunakan sampel sebanyak 75 responden yang dipilih dengan teknik acak secara sederhana (simple random sampling). Instrumen yang digunakan terdiri dari data motivasi, kinerja perawat dan kepuasan pasien. Hasil penelitian menunjukan sebagian besar perawat mempunyai motivasi kurang 52%. Sebagian besar mempunyai kinerja baik 56% dan sebagian pasien puas terhadap pelayanan sebanyak 57,3%. Hasil dari penelitian menunjukan bahwa tidak ada hubungan antara motivasi perawat dengan kinerja perawat(p>0,05), hasil dari penelitian menunjukan bahwa tidak ada hubungan antara motivasi dan kepuasan pasien (p>0,05), dan tidak ada hubungan antara kinerja dan kepuasan pasien (p>0,05). Hasil penelitian menyarankan upaya-upaya peningkatan motivasi dan kinerja perawat yang lebih sejahtera yang dapat diterapkan serta diharapkan dapat meningkatkan tingkat kepuasan pasien.
ABSTRACT
;Motivation and nurses can affect the performance of services to patients including
patient satisfaction. This study aimed to determine the motivation and
performance of nurses on patient satisfaction wards in hospital inpatient room .
This study design was a descriptive correlation with the approach cross section
(cross-sectionl) used a sample of 75 respondents were selected by random
techniques (simple random sampling). The instrument used consisted of
motivation of data, the performance of nurse and patient satisfaction. The results
showed the majority of nurses are motivated less 52%. Most have a good
performance and a 56% majority of patients are satisfied with the services as
much as 57.3%. The results of the study showed that there was no relationship
between motivation and performance of patients (p> 0.05), there was no
relationship between motivation and patient satisfaction (p> 0.05), and there was
no relationship between performance and patient satisfaction (p> 0.05). The
results of the study suggested efforts to increase motivation and performance
more prosperous nurses that can be applied and is expected to increase the level of
patient satisfaction., Motivation and nurses can affect the performance of services to patients including
patient satisfaction. This study aimed to determine the motivation and
performance of nurses on patient satisfaction wards in hospital inpatient room .
This study design was a descriptive correlation with the approach cross section
(cross-sectionl) used a sample of 75 respondents were selected by random
techniques (simple random sampling). The instrument used consisted of
motivation of data, the performance of nurse and patient satisfaction. The results
showed the majority of nurses are motivated less 52%. Most have a good
performance and a 56% majority of patients are satisfied with the services as
much as 57.3%. The results of the study showed that there was no relationship
between motivation and performance of patients (p> 0.05), there was no
relationship between motivation and patient satisfaction (p> 0.05), and there was
no relationship between performance and patient satisfaction (p> 0.05). The
results of the study suggested efforts to increase motivation and performance
more prosperous nurses that can be applied and is expected to increase the level of
patient satisfaction.]

 File Digital: 1

Shelf
 S56873-Desy Winarni.pdf :: Unduh

LOGIN required

 Kata Kunci

 Metadata

No. Panggil : S56873
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Subjek :
Penerbitan : [Place of publication not identified]: [, ], 2014
Program Studi :
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xiv, 87 pages: illustration ; 28 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
No. Panggil No. Barkod Ketersediaan
S56873 14-18-168394702 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20387256
 See also