Pengaruh sosialisasi dan coaching oleh atasan untuk meningkatkan leader member exchange dan perilaku inovatif bawahan di PT A = The effect of socialization and coaching by the superior to enhance leader member exchange and innovative behavior of subordinate in PT A

Maya Puspasari, author

Pengaruh sosialisasi dan coaching oleh atasan untuk meningkatkan leader member exchange dan perilaku inovatif bawahan di PT A = The effect of socialization and coaching by the superior to enhance leader member exchange and innovative behavior of subordinate in PT A

Maya Puspasari; Bertina Sjabadhyni, supervisor; Eka Gatari, supervisor; Lieke E. Malonda Waluyo, examiner; Lembana Jogapranata Soemitro, examiner (Fakultas Psikologi Universitas Indonesia, 2014)

Abstrak

[ABSTRAK

Kualitas dan jumlah partisipan pada kompetisi perilaku inovasi pada PT. A

belum optimal. Berdasarkan penelitian awal, atasan memiliki peran yang

penting dalam keikutsertaan karyawan pada kompetisi inovasi. Penelitian

dilakukan untuk melihat pengaruh peningkatan leader member exchange

terhadap perilaku inovatif karyawan. Penelitian dilakukan pada 77 karyawan

PT A, dengan kuesioner leader member exchange-multidimensional (Liden &

Maslyn, 1998) dan innovative work behavior (Janssen, 2000). Hasil regresi

menunjukkan terdapat pengaruh signifikan dari leader member exchange

terhadap perilaku inovatif. Berdasarkan hasil tersebut dilakukan intervensi

sosialisasi coaching kepada atasan dan pemberian coaching oleh atasan kepada

bawahan untuk meningkatkan leader member exchange dan perilaku inovatif.

Efektivitas intervensi diukur pada 15 karyawan di wilayah Jakarta Pusat yang

atasannya diberikan intervensi. Hasil menunjukkan perbedaan signifikan antara

skor leader member exchange dan skor perilaku inovatif bawahan sebelum dan

sesudah intervensi. Dengan demikian, atasan perlu melakukan coaching

terhadap bawahan secara berkala, dan departemen HRD perlu melakukan

monitoring pelaksanaannya.

ABSTRACT

The quality and number of participants in the innovative behavior competition

in PT A were still not optimal. Based on preliminary study, the superior has an

important role in employee participation on the competition. This study was

conducted to see the effect of leader member exchange on employee innovative

behavior. This research was conducted on 77 staff employees of PT A using

Multidimensional Leader-Member Exchange questionnaire from Liden and

Maslyn (1998) and Innovative Work Behavior questionnaire from Janssen

(2000). The results of regression statistical tests indicate that there is significant

effect of leader member exchange on innovative behavior. Based on the results,

socialization and coaching by superiors to subordinate were performed to

enhance leader member exchange and innovative behavior. The effectiveness

of the intervention was measured on 15 employees of PT A in Central Jakarta

which the superior were given the intervention. The results showed that there

are significant differences between leader member exchange scores and scores

of innovative behaviors before and after the intervention. Thus, the superior

should give coaching to subordinate on a regular basis, and the HR

Departement needs to monitor its implementation.;The quality and number of participants in the innovative behavior competition