[ABSTRAK Konsep War Room yang berawal dari dunia militer mulai diterapkan kedalamdunia bisnis dan diadopsi oleh Telkom agar perusahaan mampu bergerak lebihcepat dan lebih fleksibel dari pesaingnya. Terdapat tiga fungsi utama War RoomTelkom yaitu Command Center, Competition Center dan Crisis Center. MenurutDepartemen Pertahanan Amerika Serikat, ada dua faktor yang meningkatkanfungsi Command & Control yaitu kemampuan dasar dan kemampuan kolaboratif.Sedangkan faktor lainnya adalah dukungan sistem informasi karena sifat alamiahWar Room sebagai pusat pengumpul Informasi.Karya Akhir ini meneliti bagaimana hubungan faktor-faktor keberhasilan kinerjaWar Room menggunakan Structural Equation Modeling (SEM) dan hasilnyaadalah faktor dukungan sistem informasi memiliki pengaruh yang paling besardibandingkan faktor lainnya. Fakta ini menujukkan bahwa perkembanganteknologi informasi dan kemudahan akses informasi membuat War Room harusmemiliki lebih dari kemampuan dasar dan kemampuan kolaboratif untukmembuat perusahaan tetap kompetitif. ABSTRACT The concept of war room which originates from the military was implementedinto the business environment and was adopted by Telkom in order to triggermoving faster and flexible than its competitor. There are three main functions ofTelkom War Room namely Command Center, Competition Center and CrisisCenter. According to the U.S. Department of Defense, there are two factors thatincrease the Command & Control functions, are basic and collaborativecapabilities. While the other factor is information systems support for the WarRoom as the nature of information collection center.This thesis examines how relationship success factors of War Room performanceusing Structural Equation Modeling (SEM) and the result is a factor of theinformation systems support have the greatest influence than other factors. Thisfinding shows that the development of information technology and easy access toinformation makes War Room must have more than basic and collaborativecapabilities to make the company remains competitive.;The concept of war room which originates from the military was implementedinto the business environment and was adopted by Telkom in order to triggermoving faster and flexible than its competitor. There are three main functions ofTelkom War Room namely Command Center, Competition Center and CrisisCenter. According to the U.S. Department of Defense, there are two factors thatincrease the Command & Control functions, are basic and collaborativecapabilities. While the other factor is information systems support for the WarRoom as the nature of information collection center.This thesis examines how relationship success factors of War Room performanceusing Structural Equation Modeling (SEM) and the result is a factor of theinformation systems support have the greatest influence than other factors. Thisfinding shows that the development of information technology and easy access toinformation makes War Room must have more than basic and collaborativecapabilities to make the company remains competitive., The concept of war room which originates from the military was implementedinto the business environment and was adopted by Telkom in order to triggermoving faster and flexible than its competitor. There are three main functions ofTelkom War Room namely Command Center, Competition Center and CrisisCenter. According to the U.S. Department of Defense, there are two factors thatincrease the Command & Control functions, are basic and collaborativecapabilities. While the other factor is information systems support for the WarRoom as the nature of information collection center.This thesis examines how relationship success factors of War Room performanceusing Structural Equation Modeling (SEM) and the result is a factor of theinformation systems support have the greatest influence than other factors. Thisfinding shows that the development of information technology and easy access toinformation makes War Room must have more than basic and collaborativecapabilities to make the company remains competitive.] |