Cruise management: information and decision support systems
edited by Alexis Papathanassis, Michael H. Bretner, Cornelia Schoen and Nadine Guhr (Gabler Verlag, 2012)
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Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume. |
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No. Panggil : | e20396615 |
Entri tambahan-Nama orang : | |
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Penerbitan : | Wiesbaden: Gabler Verlag, 2012 |
Sumber Pengatalogan: | LibUI eng rda |
Tipe Konten: | text |
Tipe Media: | computer |
Tipe Pembawa: | online resource |
Deskripsi Fisik: | xi, 249 pages : illustration |
Tautan: | http://link.springer.com/book/10.1007%2F978-3-8349-7159-3 |
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No. Panggil | No. Barkod | Ketersediaan |
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e20396615 | TERSEDIA |
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