Service management: the new paradigm in retailing
Jay Kandampully, editor ([Springer, ], 2012)
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[This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. , This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. ] |
Service Management.pdf :: Unduh
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No. Panggil : | e20397287 |
Entri tambahan-Nama orang : | |
Subjek : | |
Penerbitan : | New York: [Springer, ], 2012 |
Sumber Pengatalogan: | LibUI eng rda |
Tipe Konten: | text |
Tipe Media: | computer |
Tipe Pembawa: | online resource |
Deskripsi Fisik: | xxxii, 315 pages : illustration |
Tautan: | http://link.springer.com/book/10.1007%2F978-1-4614-1554-1 |
Lembaga Pemilik: | |
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No. Panggil | No. Barkod | Ketersediaan |
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e20397287 | TERSEDIA |
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