A guide to customer service skills for the help desk professional
Donna Knapp (Course Technology, Cengage Learning, 2011)
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| No. Panggil : | 004.068 8 KNA g |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | Australia: Course Technology, Cengage Learning, 2011 |
| Sumber Pengatalogan | LibUI eng rda |
| ISBN | 9780538748537 |
| Tipe Konten | text |
| Tipe Media | unmediated |
| Tipe Carrier | volume |
| Edisi | Third edition |
| Deskripsi Fisik | xvii, 488 pages : illustration ; 24 cm |
| Catatan Bibliografi | Includes bibliographical references and index |
| Catatan Seri | |
| Catatan Umum | |
| Catatan Versi Asli | |
| Lembaga Pemilik | Universitas Indonesia |
| Lokasi | Perpustakaan UI, Lantai 2 |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| 004.068 8 KNA g | 01-15-03267 | TERSEDIA |
| 004.068 8 KNA g | 01-15-03268 | TERSEDIA |
| Ulasan: |
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