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Aplikasi ekuitas merek pelanggan bali dan lombok sebagai merek destinasi = The application of customer based brand equity bali and lombok as destination brand

Gilang Hredaya; Arga Hananto, supervisor; Khairani, examiner; Yeshika Alversia, examiner ([Publisher not identified] , 2015)

 Abstrak

[Penelitian ini merupakan replikasi model penelitian yang dilakukan oleh Boo (2009)
tentang aplikasi ekuitas merek pelanggan terhadap tenpat atau tujuan pariwisata,
dalam penelitian ini, Bali dan Lombok dijadikan tujuan pariwisata yang akan diteliti.
Penelitian ini termasuk kategori penelitian kuantitatif dengan deskriptif, cross
sectional studies. Hasil penelitian ini menemukan bahwa terdapat dua cara untuk
meningkatkan loyalitas pengunjung dalam bentuk keinginan untuk kembali
berkunjung dan mengatakan hal yang positif terhadap destinasi yang bersangkutan.
Pertama dengan meningkatkan kualitas dalam segi performa dimana itu akan
meningkatkan loyalitas pengunjung. Kedua dengan meningkatkan imej merek
pariwisata dengan memperkaya atau membuat imej yang lebih bervariasi yang
menampilkan berbagai fitur dari destinasi dengan tujuan membuat lebih banyak
pengunjung merasa ada kecocokan antara imej diri sendiri dan imej destinasi dimana
hal tersebut akan menghasilkan loyalitas dari lebih banyak pengunjung.;This research replicate the model proposed by Boo (2009) which is about applying
customer based brand equity towards a destination or places, in this research the
destination used are Bali and Lombok as destination brand. This research is
categorized as quantitative research with descriptive, cross-sectional studies. The
result of this research found that there are two ways to improve destination brand
loyalty or increasing the intention to re-visit or having a positive word of mouth. First
is by increasing the quality in terms of performance which will increase consumer?s
loyalty. Second is by improving destination brand image by enrich or creating more
image variation regarding the destination feature in order to suit more consumer?s
self-image which will results in loyalty from more consumers.;This research replicate the model proposed by Boo (2009) which is about applying
customer based brand equity towards a destination or places, in this research the
destination used are Bali and Lombok as destination brand. This research is
categorized as quantitative research with descriptive, cross-sectional studies. The
result of this research found that there are two ways to improve destination brand
loyalty or increasing the intention to re-visit or having a positive word of mouth. First
is by increasing the quality in terms of performance which will increase consumer?s
loyalty. Second is by improving destination brand image by enrich or creating more
image variation regarding the destination feature in order to suit more consumer?s
self-image which will results in loyalty from more consumers.;This research replicate the model proposed by Boo (2009) which is about applying
customer based brand equity towards a destination or places, in this research the
destination used are Bali and Lombok as destination brand. This research is
categorized as quantitative research with descriptive, cross-sectional studies. The
result of this research found that there are two ways to improve destination brand
loyalty or increasing the intention to re-visit or having a positive word of mouth. First
is by increasing the quality in terms of performance which will increase consumer?s
loyalty. Second is by improving destination brand image by enrich or creating more
image variation regarding the destination feature in order to suit more consumer?s
self-image which will results in loyalty from more consumers., This research replicate the model proposed by Boo (2009) which is about applying
customer based brand equity towards a destination or places, in this research the
destination used are Bali and Lombok as destination brand. This research is
categorized as quantitative research with descriptive, cross-sectional studies. The
result of this research found that there are two ways to improve destination brand
loyalty or increasing the intention to re-visit or having a positive word of mouth. First
is by increasing the quality in terms of performance which will increase consumer’s
loyalty. Second is by improving destination brand image by enrich or creating more
image variation regarding the destination feature in order to suit more consumer’s
self-image which will results in loyalty from more consumers.]

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 Metadata

No. Panggil : S59322
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Subjek :
Penerbitan : [Place of publication not identified]: [Publisher not identified], 2015
Program Studi :
Bahasa : eng
Sumber Pengatalogan : LibUI eng rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xiii, 111 pages : illustration ; 30 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
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No. Panggil No. Barkod Ketersediaan
S59322 14-18-447816585 TERSEDIA
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