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Pengaruh job stress dan job satisfaction terhadap turnover intention pada karyawan frontline hotel bintang lima di Jakarta = The effect of job stress and job satisfaction on turnover intention onfrontline employees at five star hotels in Jakarta / Anisya Pranti

Anisya Pranti; Annisa Meidiana Thahira; Putri Mega Desiana, examiner; Aryana Satrya, examiner (Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015)

 Abstrak

[Penelitian ini bertujuan untuk menyelidiki pengaruh job stress terhadap
turnover intention dengan job satisfaction sebagai variabel mediasi pada karyawan frontline hotel bintang lima di Jakarta, yaitu The Sultan, The Groove Suites, dan Hotel Mulia. Dari hasil data dan pengujian hipotesis terhadap 100 responden yang menggunakan uji analisis SEM, diperoleh hasil yakni meskipun job stress ditemukan memiliki hubungan positif terhadap turnover intention serta job satisfaction memiliki hubungan negatif terhadap turnover intention , namun
secara tidak terduga job stress tidak menunjukkan hubungan negatif terhadap job satisfaction. Metode penelitian ini menggunakan kuantitatif deskriptif cross sectional. Teknik pengambilan sampel menggunakan metode purposive sampling. Pengumpulan data yang digunakan dalam penelitian ini dengan menyebar kuesioner kepada responden secara proporsional.;This stuThis study investigate the relationship of job stress on turnover intention and job satisfaction as mediating variables on frontline employees five-star hotel in Jakarta, such The Sultan, The Groove Suites, and Hotel Mulia. Hypothesis testing on 100 respondents and using SEM analysis test, the result that although the relationship of job stress and turnover tendency is positive and job satisfaction showed negative relatonship on turnover intention, but unexpectedly job stress showed no negative relation on job satisfaction This research method using quantitative descriptive cross sectional. The sampling technique using purposive sampling method. The collection of data used in this study with a questionnaire to the respondent spread proportionally., This stuThis study investigate the relationship of job stress on turnover intention and job satisfaction as mediating variables on frontline employees five-star hotel in Jakarta, such The Sultan, The Groove Suites, and Hotel Mulia. Hypothesis testing on 100 respondents and using SEM analysis test, the result that although the relationship of job stress and turnover tendency is positive and job satisfaction showed negative relatonship on turnover intention, but unexpectedly job stress showed no negative relation on job satisfaction This research method using quantitative descriptive cross sectional. The sampling technique using purposive sampling method. The collection of data used in this study with a questionnaire to the respondent spread proportionally.]

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 Metadata

No. Panggil : S59671
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Subjek :
Penerbitan : [Place of publication not identified]: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
Program Studi :
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xv, 97 pages ; 30 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
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No. Panggil No. Barkod Ketersediaan
S59671 TERSEDIA
Ulasan:
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