[ABSTRAK Penelitian ini bertujuan untuk mengetahui strategi komunikasi pemasaran yangdilakukan oleh produk rumah tangga kategori pelicin pakaian merek Kispraydalam upaya membangun ekuitas merek. Penelitian ini menggunakan metodekualitatif. Pihak brand Kispray mewakili perusahaan dalam memberikaninformasi mengenai strategi komunikasi pemasaran yang digunakan Kispray.Kesimpulan strategi komunikasi pemasaran yang digunakan Merek Kispray untukmembangun ekuitas merek adalah advertising, sales promotion, event &experience, dan public relations & publicity. Keempat strategi komunikasipemasaran yang digunakan masing-masing memiliki tujuan untuk membangunekuitas merek dari empat kategori pembentukan ekuitas merek menurut Kotler(2009), yaitu brand awareness, brand association, perceived quality, dan brandloyalty. Pemasangan advertising bertujuan untuk pembentukan brand awarenessdan brand association. Sales promotion bertujuan untuk membangun lebih jauhbrand association. Pelaksanaan event & experience, dan public relations &publicity bertujuan untuk membangun brand association, namun lebih banyakpada tujuan perceived quality dan brand loyalty. ABSTRACT This research aims to find out the marketing communication strategy undertakenby Kispray brand, aid ironing product, to build brand equity. Research methodused in this research is qualitative method. Kispray represents the company toprovide information of marketing communication strategies that used by thebrand. The conclusion of marketing communications strategy that used byKispray to build brand equity are advertising, sales promotion, event &experience, and also public relations & publicity. These fourth marketingcommunications strategy have a goal to build the brand equity of the fourcategories of brand equity according to Kotler (2009), such as brand awareness,brand association, perceived quality, and brand loyalty. Advertising placementaims to build brand awareness and brand association. Meanwhile, sales promotionaims to build more brand association. Furthermore, the aim of event &experience and public relations & publicity also to build brand association, but thefocus is more on the purpose of perceived quality and brand loyalty, This research aims to find out the marketing communication strategy undertakenby Kispray brand, aid ironing product, to build brand equity. Research methodused in this research is qualitative method. Kispray represents the company toprovide information of marketing communication strategies that used by thebrand. The conclusion of marketing communications strategy that used byKispray to build brand equity are advertising, sales promotion, event &experience, and also public relations & publicity. These fourth marketingcommunications strategy have a goal to build the brand equity of the fourcategories of brand equity according to Kotler (2009), such as brand awareness,brand association, perceived quality, and brand loyalty. Advertising placementaims to build brand awareness and brand association. Meanwhile, sales promotionaims to build more brand association. Furthermore, the aim of event &experience and public relations & publicity also to build brand association, but thefocus is more on the purpose of perceived quality and brand loyalty] |