[ABSTRAK
PT. PINS Indonesia merupakan salah satu anak perusahaan PT. Telekomunikasi Indonesia yang bergerak di bidang perdagangan barang dan jasa yang sangatmemperhatikan performansi perusahaan. Dalam kesehariannya terjadi perbedaanantara harapan dengan realita mengenai jumlah proposal tender proyek yang harusdiselesaikan dan kesesuaian waktu penyelesaiannya. Penyebab adanya perbedaantersebut adalah pengelolaan pengetahuan yang belum baik. Pengelolaanpengetahuan di perusahaan erat kaitannya dengan knowledge sharing capabilityyang dimiliki perusahaan. Penelitian ini bertujuan untuk mengetahui faktor-faktoryang mempengaruhi knowledge sharing capability dan dampaknya terhadapperformansi organisasi. Pengumpulan data dilakukan dengan cara menyebarkankuesioner kepada karyawan tetap perusahaan. Pengolahan data dilakukan denganmetode Structural Equation Modelling (SEM) menggunakan aplikasi SPSSAMOS. Hasil dari penelitian ini adalah adanya pengaruh signifikan dari faktorindividu, seperti altruism, personality, dan knowledge self-efficacy dan dari faktorteknologi informasi, yaitu IT application usage terhadap knowledge sharingcapability, dan juga adanya pengaruh signifikan dari knowledge sharing capabilityterhadap faktor performansi organisasi, seperti finansial, pelanggan, proses internal,serta pembelajaran dan pertumbuhan.
ABSTRACT
PT. PINS Indonesia is a subsidiary of PT. Telecommunications Indonesia enganged in the trade of goods and services that were attentive to the performance of thecompany. In daily life there is a difference between expectations with the reality ofthe number of project tender proposals must be completed and the suitability of itscompletion time. The reason for these differences was the management ofknowledge that had not been good. Knowledge management in companies closelyrelated to knowledge sharing capability of the company. This study aimed todetermine the factors that influence knowledge sharing capability and its impact onorganizational performance. Data collection was done by distributingquestionnaires to employees of the company. Data processing was conducted bythe method of Structural Equation Modeling (SEM) using SPSS AMOS. The resultsof this study are the significant influence of individual factors, such as altruism,personality, and knowledge self-efficacy; and information technology factors,namely IT application usage, towards knowledge sharing capability, and also asignificant impact of knowledge sharing capability for organizational performancefactors, such as financial, customer, internal processes, and learn and growth., PT. PINS Indonesia is a subsidiary of PT. Telecommunications Indonesia enganged in the trade of goods and services that were attentive to the performance of thecompany. In daily life there is a difference between expectations with the reality ofthe number of project tender proposals must be completed and the suitability of itscompletion time. The reason for these differences was the management ofknowledge that had not been good. Knowledge management in companies closelyrelated to knowledge sharing capability of the company. This study aimed todetermine the factors that influence knowledge sharing capability and its impact onorganizational performance. Data collection was done by distributingquestionnaires to employees of the company. Data processing was conducted bythe method of Structural Equation Modeling (SEM) using SPSS AMOS. The resultsof this study are the significant influence of individual factors, such as altruism,personality, and knowledge self-efficacy; and information technology factors,namely IT application usage, towards knowledge sharing capability, and also asignificant impact of knowledge sharing capability for organizational performancefactors, such as financial, customer, internal processes, and learn and growth.] |
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