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Komunikasi dalam proses keputusan pembelian produk high involvement berbasis teknologi tinggi (studi pada konsumen digital natives dan digital immigrants terhadap pembelian smartphone) = Communication analysis of high involvement decision on high tech product (studied about digital natives abd digital immigrants while taking high involvement decision to smartphone)

Simatupang, Idayu Kristina; Firman Kurniawan Sujono, supervisor ([Publisher not identified] , 2015)

 Abstrak

[ABSTRAK
Studi ini berangkat dari keadaan dunia yang diwarnai oleh massifnya perkembangan
teknologi informasi dan komunikasi. Perkembangan teknologi berimplikasi pada dua
perilaku generasi konsumen yaitu generasi Digital Natives (DN) dan Digital
Immigrants (DI), suatu generasi yang sering mengalami kecemasan terhadap
teknologi, dikenal sebagai technology anxiety. Studi ini melihat bagaimana dua
generasi konsumen yang berbeda dalam proses memutuskan membeli produk
berbasis teknologi tinggi / high technology seperti smartphone, khususnya untuk
menggali proses komunikasi serta mengatasi technology anxiety. Berlandaskan
paradigma post-positivistik dengan pendekatan kualitatif, studi ini menghasilkan
temuan bahwa DI mengatasi kecemasan dan membeli high tech melalui proses
komunikasi dengan kelompok, sedangkan DN tidak memiliki kecemasan serta
cenderung melakukan proses komunikasi dengan dunia virtual sebelum membeli.

ABSTRACT
This research inspired by picture of a world whose full of information technology and
communications. Development of information technology and communications have
impact for the two generations of consumer behavior, namely the generation of
Digital Natives and Digital Immigrants, a generation that experience technology
anxiety. This research?s aim is digging about how two different generations of
consumers in the process of deciding to buy a high tech product, smartphones, in
particular to explore the communication process and how to overcome technology
anxiety. Based on the paradigm of post-positivistic with a qualitative approach, this
research found that the DI overcome anxiety and buy high-tech through the
communication process with the group, while the DN does not have anxiety and tend
to make the process of communication with the virtual world before buying., This research inspired by picture of a world whose full of information technology and
communications. Development of information technology and communications have
impact for the two generations of consumer behavior, namely the generation of
Digital Natives and Digital Immigrants, a generation that experience technology
anxiety. This research’s aim is digging about how two different generations of
consumers in the process of deciding to buy a high tech product, smartphones, in
particular to explore the communication process and how to overcome technology
anxiety. Based on the paradigm of post-positivistic with a qualitative approach, this
research found that the DI overcome anxiety and buy high-tech through the
communication process with the group, while the DN does not have anxiety and tend
to make the process of communication with the virtual world before buying.]

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 Metadata

No. Panggil : T44940
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Subjek :
Penerbitan : [Place of publication not identified]: [Publisher not identified], 2015
Program Studi :
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xii, 395 pages ; 30 cm
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
No. Panggil No. Barkod Ketersediaan
T44940 15-17-146032464 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20422828