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Developing employee's performance through competency assess (Proceedings of The 2009 International Conference on Human Resource Development)

([Fakultas Psikologi Universitas Indonesia, ], 2009)

 Abstrak

Competencies provide the individual with a map or indication of the behaviors that will be valued, recognized and in
some organizations rewarded. In this regard, organizations that have spent time and money to ensure that competencies
are successfully used, is expecting improvement in the assessment of job performance. In this regard, Spencer & Spencer,
(1993) says that competencies can be measured, and the results ofthe measurement can be used to plan training and
development programs, succession, career management, performance management, recruitment, selection, and
application of competency based compensation. .
Competencies should be assessed properly, and confidence with their use. Failure to do so may result in individuals
finding thattheir efforts remain largely ignored, worse, a waste of time, especially if they are later told that these
competencies are not required for their jobs. However, competencies are not immune to the difficulties encountered
with the more traditional measurement of job performance, as there are many aspects influence the successful of the
application of assessment.
This study evaluates the effectiveness of the competency assessment to individual development in a construction
company in Indonesia. The company has been applying Competency Based Human Resource Management (CBHRM)
since 2004. The previous methods to assess the competencies are using assessment center and competency assessment
questiormaire. However, the results of the study shows that there are many constraints in applying competencies model
successfully due to some reasons such as: the assessment process relies too heavily on managers? j udgment, and the -
managers and subordinates were hesitant to rate individual with his/her actual rating, the item of the assessment are not
cleared enough, validity ofthe instrument is still questionable, and the employees have not been given any feedback
regarding the results ofthe assessment. In order to overcome the constraints, the researchers used multi rater approach to
assess employees? competencies, and the results show that the big deficiencies between the actual and the expected in
some competencies.

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No. Panggil : MK-Pdf
Subjek :
Penerbitan : [Place of publication not identified]: [Fakultas Psikologi Universitas Indonesia, ], 2009
Bahasa : eng
Sumber Pengatalogan :
Tipe Konten :
Tipe Media :
Tipe Carrier :
Deskripsi Fisik :
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
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