Penelitian ini bertujuan untuk menentukan faktor-faktor yang dapat mempengaruhi intensi wajib pajak dalam menggunakan sistem e-filing sebagai pelaporan SPT secara online melalui laman Direktorat Jenderal Pajak (DJP). Faktor-faktor tersebut berupa relative advantage, compatibility, complexity, trialability, observability, social norm, dan self-efficacy sebagai variabel independen. Sedangkan variabel dependen dalam penelitian ini adalah intensi penggunaan sistem e-filing. Penelitian dilakukan dengan menyebarkan kuesioner secara online dan mendapatkan responden sebanyak 238 responden. Hasil penelitian menunjukkan bahwa relative advantage, observability, social norm, dan self-efficacy memiliki pengaruh yang signifikan terhadap intensi penggunaan sistem e-filing. Sedangkan compatability, trialability, dan complexity ditemukan tidak memiliki pengaruh yang siignifikan terhadap intensi penggunaan sistem e-filing.
This study aims to determine the factors that may affect the taxpayers' intention in using the e-filing system as online tax filing through website Directorale General of Taxation (DJP). These factors are relative advantage, compatibility, complexity, trialability, observability, social norm, and self-efficacy as an independent variable. While the dependent variable in this study is the intention of the use of e-filing system. The study was conducted by distributing online questionnaires and get as many as 238 respondents. The results shows that the relative advantage, observability, social norm, and self-efficacy had a significant influence on the intention use e-filing system. While compatability, trialability, and complexity did not have significant influence to the intention use e-filing system. |
S64424-Haratullisan .pdf :: Unduh