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Analisis pengaruh trust, community leadership, member connectedness, member commitment, dan management support terhadap community of practice effectiveness dan problem solving effectiveness = The effect of trust community leadership member connectedness member commitment and management support on community of practice effectiveness and problem solving effectiveness / Rahmat Fitriadi Herman

Rahmat Fitriadi Herman; Ruslan Prijadi, supervisor; Siti Yasmina Zubaedah, examiner; Sari Wahyuni, examiner ([Publisher not identified] , 2016)

 Abstrak

ABSTRAK
Tesis ini membahas pengaruh rasa saling percaya antar anggota (Trust),
kepemimpinan dalam komunitas (community leadership), keterikatan antar anggota
(member connectedness), komitmen anggota (member commitment), dan
dukungan manajemen (management support) terhadap efektifitas community of
practice (community of practice effectiveness) untuk efektifitas pemecahan
masalah (problem solving effectiveness) di PLN Unit Distribusi Jakarta Raya dan
Tangerang (PLN Disjaya). Penelitian ini dilakukan secara kuantitatif dan melalui
survey kuesioner untuk uji hipotesis terhadap anggota community of practice yang
ada di PLN Disjaya.
Hasil penelitian menunjukkan bahwa kepemimpinan dalam komunitas, rasa
keterikatan anggota, dan dukungan manajemen memainkan peranan penting dalam
efektifitas community of practice yang juga berperan dalam menentukan efektifitas
pemecahan masalah. Namun, tidak ditemukan adanya pengaruh yang signifikan
dari rasa saling percaya anggota dan komitmen komunitas terhadap efektifitas
community of practice dan efektifitas pemecahan masalah. Penelitian ini dapat
menjadi masukan dalam mempertimbangkan cara pengukuran dampak COP
terhadap kinerja perusahaan.

ABSTRACT
This study analyze the effect of trust, community leadership, member
connectedness, member commitment, and management support on community of
practice effectiveness for problem solving effectiveness in PLN Jakarta Raya and
Tangerang Distribution Unit (PLN Disjaya). The study employs quantitative
method and questionnaire survey of community of practice member in PLN Disjaya
in order to conduct hypotheses testing.
The results show that community leadership, member connectedness, and
management support have significant effect on community of practice effectiveness,
which in turn affect problem solving effectiveness. However, this study cannot
found the effect of trust and member commitment on community of practice
effectiveness for problem solving effectiveness. This study suggest insights in
measuring the impact of community of practice on organizational performance.

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 Metadata

No. Panggil : T46266
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Subjek :
Penerbitan : [Place of publication not identified]: [Publisher not identified], 2016
Program Studi :
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xi, 83 pages : illustration ; 28 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
No. Panggil No. Barkod Ketersediaan
T46266 15-17-694131513 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20432366