Call center training: teams & quality
Nancy M. Giere ([American Society for Training and Development Press, American Society for Training and Development Press], 2000)
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| Well run and effective call centers have a direct impact on any organization that provides a product or service. This issue gives you instructions on how to develop measurement criteria for your call center employees that match your organizations goals and objectives. It discusses how to hire for attitude and train for skill by finding service-minded individuals who are able to learn an organizations products, services and systems. |
 Full text Call_center_training_(Teams_&.pdf :: Unduh
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| No. Panggil : | e20435432 |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | Alexandria, VA: [American Society for Training and Development Press, American Society for Training and Development Press], 2000 |
| Sumber Pengatalogan: | LibUI eng rda |
| Tipe Konten: | text |
| Tipe Media: | computer |
| Tipe Pembawa: | online resources |
| Deskripsi Fisik: | 16 pages : illustration |
| Tautan: | http://portal.igpublish.com/iglibrary/search/ASTDB0000291.main.html?13 |
| Lembaga Pemilik: | |
| Lokasi: |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| e20435432 | 02-17-996331378 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20435432 |
